Community : All Content - Riffworks Line 6 / Standard Edition

Riffworks still not working...

support@line6.com — Sat, 21 Nov 2009 06:17:17 GMT

OK I did what needed to be done. Deleted, downloaded, and reinstalled. Now when I try to save any changes I get this error.

Runtime error...

Program...Works\Riffworks line6 edition.exe

This application has requested the runtime to terminate it in an unusual way.

Please contact the applications support.

I also deleted and reinstalled Gearbox. Now some of the tones that came with it are gone as well.

I was able to find missing drum sessions. All previous recordings are safe.

It seems I am stuk in a bind...

Riffworks Line 6

support@line6.com — Sat, 21 Nov 2009 00:32:49 GMT

Hello,

In regards to your model packs, please connect your hardware to your computer, launch Lin e6 Monkey and do an asset refresh in the Optional Updates tab.

Here's an FAQ that will show oyu how to do that.

http://line6.com/community/docs/DOC-4738

I'm not quite sure why Riffworks will not open. What operating system do you have installed on your Macs?

Line6Miller

Problem with registration

support@line6.com — Fri, 20 Nov 2009 17:06:37 GMT

Hello,

It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

Line6Miller

Riffworks + Pod Studio UX2

support@line6.com — Fri, 20 Nov 2009 05:41:24 GMT

Merci beaucoup pour votre réponse rapide et votre aide. (c'est aussi pour cela que vous êtes les meilleurs !! ^^)

Je télécharge le fichier sur sonoma.

Cordialement.

Benoit.

RiffWorks and Line 6 Edit Issues

support@line6.com — Fri, 20 Nov 2009 01:32:55 GMT

Hello,

I actually have two issues:

When I install Line 6 Edit, when it gets to the part where it installs the Java Runtime Environment I get the message that says "Unable to download the Java Runtime Environment". The installation then continues, but Line 6 Edit is not usable until Java Runtime Environment is installed. I am connected to the Internet through DSL throughout installation. I have actually tried downloading Java from a different source manually and it downloads and installs fine, but Line 6 Edit doesn't recognize it. I kind of feel that whatever server the installation process is referencing for Java does not contain the file anymore, so the install cannot download it. Could you please look into it?
About 4 years ago I bought the original RiffWorks for $99.99. I've been using it quite heavily for a while and then I stopped using it because my computer started having difficulties handling the software and there were major latency issues. Anyway, I have upgraded to a different laptop that is running Vista. I went to the Line6 website to download RiffWorks again to use on the new computer, but I guess the original RiffWorks is not compatible with Vista and my only option then is RiffWorks 2, which I'm required to pay $129.99 for. I don't think it's fair. I've already paid $100 for a piece of software that I would have been perfectly happy using if that was an option. Is there some sort of an upgrade pricing? I would pay the $30 difference to upgrade to RiffWorks 2, but to think that what essentially is the same piece of software will end up costing me $220 is a bit ridiculous. For that money I easily buy a bundle of hardware audio interface and recording software. Please let me know what my options are.

Thanks.

No sound when POD X3 connected

support@line6.com — Wed, 18 Nov 2009 17:00:05 GMT

Hello,

Line6Miller

I lost my podxt in an electrical storm

support@line6.com — Wed, 18 Nov 2009 01:10:38 GMT

Hi,

I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

Q: What is a support ticket?

A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

http://line6.com/account/tickets/view/

Line6Miller

Riffworks to Riffworks 2 license issue

support@line6.com — Tue, 17 Nov 2009 17:35:37 GMT

I was able to successfully get the Riffworks 2 software running with the license key you sent me. Thanks again!

How does Riffworks work?

support@line6.com — Mon, 16 Nov 2009 19:01:55 GMT

Hello,

Line6Miller

Riffworks fails to load from disc

support@line6.com — Mon, 16 Nov 2009 18:44:22 GMT

Hello,

Line6Miller