Community : Document List - Riffworks Line 6 / Standard Edition

RiffWorks Line 6 Edition: FAQ

support@line6.com — Tue, 07 Nov 2006 10:47:45 GMT

RiffWorks Application Support:

For application usage support, please visit Sonoma WireWorks (the creators of RiffWorks Software) at: http://www.sonomawireworks.com/

PLEASE NOTE: RiffWorks T4 (which comes with POD Studio GX, UX1, and UX2 purchases) does NOT require activation nor is it co-related to the RiffWorks 2 Line 6 Edition software in terms of license key requirements. You can simply download it from SonomaWireless should you lose or damage the CD and install the application using the downloaded install file. Again, there is no license key activation required for this specific version. Any questions concerning the setup or usage of RiffWorks T4 should be directed to Sonoma Wireworks.

Q: Is RiffWorks Vista 64-Bit Compatible?

A: According to Sonoma WireWorks, RiffWorks is not officailly supported in 64-Bit OS environments, only 32-Bit. Some users have mentioned to Sonoma that they were able to get the application to run, but most often the problem lies in 64-Bit driver support for the audio interface being used.

Q: What are the system requirements for RiffWorks?

A: System Requirements: http://line6.com/riffworks/requirements.html

Q: Do I need to have my Riffworks licensed gear connected to my computer when trying to record in RiffWorks?

A: Yes.

Q: What Line 6 gear is compatible with RiffWorks?

A: You can use the GuitarPort/RiffTracker, TonePort, POD Studio, PODxt or POD X3 USB device.

Q: What about Bass POD XT, does it work with Riffworks?

A: The Bass POD XT will pass audio and work as ASIO driver with the Line 6 Edition Riffworks but the program cannot be activated or purchased through connection with the Bass POD XT. The Bass POD xt should work with the standard edition of Riffworks which you can purchase directly from Sonoma Wireworks.

Q: I have a Guitarport-Rifftracker unit, can I transfer my Riffworks license off the unit to a different Line 6 device?

A: No, the Rifftracker license is "hardwired" and cannot be transferred off the unit.

Q: I have a Guitarport-Rifftracker unit, but when I try to activate Riffworks in Line 6 Monkey, it asks for a license. Where can I get this license?

A: Since the Riffworks license is 'hardwired' to the Guitarport-Rifftracker unit, there is no license key number to enter. In the 'Activate Purchase' window from the 'Optional Add-Ons' tab of Line 6 Monkey, type in the word 'refresh' (no apostrophes) to activate the Riffworks license on your computer.

Q: How do I get a hotter signal to RiffWorks input meters?

A: Make sure the volume on your guitar is all the way up. You can get a hotter signal by turning up the volume of the amp model you have selected in Gearbox.

Q: How can I add new layers?

A: Once you've recorded your first layer, you can add another layer on top of the original layer by clicking on record again. This new layer will automatically layer itself on top of the original layer. You have a total of 24 layers available to you. If you want to create several layers one after the other without stopping, all you have to do is keep recording. RiffWorks will automatically continue to create new layers every time it starts to loop around again.

Q: Can I change the size of the RiffWorks window?

A: Yes. The RWSettings tool allows you to select a specific resolution for RiffWorks. You will need to re-launch RiffWorks after adjusting this setting.

Q: I just purchased and installed Riffworks Line 6 edition but I do not see my drummers?

A: The add-on drummers are a separate download from the Line 6 software menu dropdown box. Please download and install the the add-on drummers after you have installed your Riffworks license and activated the hardware. You will then see the drummers in your session menu.

Q: I just installed Riffworks 2 Line 6 Edition and my drummers from Riffworks that I purchased are not showing up?

A: If you have installed Riffworks 2 Line 6 Edition and you do not see your purchased drummer add-ons from Riffworks 1, you will have to copy the drummers from your Riffworks 1 folder and then paste these into your Riffworks 2 Line 6 Edition folder.

Please copy all of your .swd (Sonoma Wireworks Drummer) files from:

XP/Vista: C:\Program Files\Line6\RiffWorks\drummers and then paste your drummers into: C:\Program Files\Sonoma Wire Works\RiffWorks Line 6 Edition\resources\drummers
Mac OSX: HD/Library/Application Support/Sonoma Wire Works/drummers

(Regarding drummer transfers, It's referring to the different folder that your system will generate as each program installs. When you install your new RFW program, new program folders get created, inside that program folder you will find a sub-folder with the same title as the one that your drummers currently live in. You just move the drummers to that new folder with the same name.)

NOTE: The other Add-On Drummers can be purchased directly from SonomaWireworks at: http://www.sonomawireworks.com.

Q: I just bought and activated a new drummer for RiffWorks but don't see it?

A: You need to download the drummer from SonomaWireworks at: http://www.sonomawireworks.com/.

Once downloaded, double-click to install the files to your computer.
Run Line 6 Monkey and activate it by typing in the license key. If you've already entered in the license key, type "refresh" (no quotes) and click "Activate".
Run RiffWorks, you should be able to see the drummer in the Session area of the Drummer tab.

Also: If you purchased add-on RiffWorks InstantDrummer Sessions from Line 6 for RiffWorks v1, they will not work in RiffWorks v2 or later. Sonoma will need to add those to your Sonoma Account Downloads for free. Email Sonoma's support team support@sonomawireworks.com, and ask for the InstantDrummer sessions to be added to your Sonoma Wire Works store account downloads area. Please include a screenshot of your Line 6 Monkey that shows any InstantDrummer sessions you purchased from Line 6.

Q: Can I change the location where RiffWorks records audio?

A: Yes. The RWSettings tool allows you to change the drive that RiffWorks records to. After changing this setting, you need to re-launch RiffWorks for it to take effect.

Q: Does RiffWorks do 48k sampling rate?

A: No. When using RiffWorks, all compatible devices are restricted to a 44.1k. Changing the sampling rate in the control panel to 48k will result in it changing back to 44.1k automatically.

Riffworks Standard Installation FAQ

support@line6.com — Wed, 14 Oct 2009 23:15:31 GMT

This document covers the registration and installation of Riffworks Standard 2.5.

1) Once you have purchased the Riffworks standard licence, locate your license under "software license keys" at the following link: http://line6.com/account/licenses/. You will need to select your operating system directly under your Riffworks license to download the software to your computer.

2) Once you have selected the operating system you will be prompted to download the file to your system. Select "Save File"

3) Once the file has downloaded to your system you will need to install the software. Select "I Agree" to proceed with the installation.

4) Riffworks will ask you to select the components to install, then select "Next"

5) Riffworks will select the installation path, then select "install"

6) Wait for Riffworks to install

7) Then select "yes" to launch the program

8) You will be prompted to enter your log-in information. If you have not already created a Sonoma Key or Riffworks account, select "Register"

9) Select "Sign Up Now"

10) Create a user name, then check the availability by clicking the button to the right of the user name box. Once you have a user name that is available, select/verify your password and select "continue"

11) Enter the required information, then select "Continue"

12) Check your email for the registration details and select "Finish & Close"

13) Go back to your Riffworks Standard activation page, and input your account information

14) Agree to the end user agreement. Now you are now able to use your Riffworks Standard software!

RiffWorks 2 Line 6 Edition: Activation

support@line6.com — Tue, 07 Nov 2006 10:47:45 GMT

NOTE: This document is relevant ONLY for RiffWorks 2 Line 6 Edition version software. If you're trying to register Sonoma WorkWorks RiffWorks STANDARD version software, please visit: http://www.sonomawireworks.com/ for support on how to do this.

Riffworks Activation Process

If you're seeing the word demo anywhere or can't save your session, chances are that you haven't purchased and activated a RiffWorks 2 Line 6 Edition license from: http://line6.com/riffworks/.

By activating with Line 6 Monkey, the program "unlocks" and you can save and mix your songs down to wave/ogg. The full activation instructions are below so that you can see both the Line 6 part of the process and the optional Sonoma Wire Works part of the process.

If you complete the Sonoma WireWorks part of the process, you're given access to Sonoma's online RiffCast/RiffWorld and RiffLink collaboration features.

You're also given two extra InstantDrummers, Bare Bones and Matt Sorum Basic, which you can download from your account at Sonoma's Online Store: https://www.sonomawireworks.com/store/index.php?main_page=account_software_downloads.

Here are the complete activation instructions:

Part 1: Line 6 Activation

1. Click on Start/All Programs/Line6/Tools/Line 6 Monkey

2. After launching Line 6 Monkey, click on the "Updates" tab

3. There will be a warning symbol next to any item that needs updating. Make sure you update all marked items.

4. To activate RiffWorks 2, click the "Optional/Add-Ons" tab, click RiffWorks and type in your key when prompted. (If you don't have your key handy, go to: http://www.line6.com and sign in using your Line 6 login information. Once logged in, click on “My Account” and then choose the “License Keys” link on the left. Use this key in the Monkey to activate RiffWorks 2 using the steps above.

Part 2: Sonoma WireWorks Activation

1. Open Riffworks 2

2. Click the Riffcast button

3. Type in your Sonomakey login name and password. If you do not yet have a Sonomakey login name and password, you'll need to create a new one one clicking the “Register” button found on the same window. After creating a name, please return to the login prompt and enter your newly created login information.

If you've forgotten your Sonomakey login information, you can have it emailed to you using the password retrieval form at: https://www.sonomawireworks.com/store/index.php?main_page=password_forgotten

Riffworks InstantDrummers Activation Process

The InstantDrummers themselves don't run in demo mode, though the program itself will be in demo mode until you've used the Line 6 Monkey to activate the application using the purchased license key. The InstantDrummers will function regardless of whether or not RiffWorks 2 is activated, unless they are the add-on InstantDrummers you can purchase from the Sonoma Wireworks online store. Those are tied to your SonomaKey username and do require the program is activated in order to work.

When you run the Online Installer for RiffWorks 2 Line 6 Edition, you'll get the Demo Session for the InstantDrummer. If you have purchased a License Key for RiffWorks 2 Line 6 Edition, you can then download and run the RiffWorks 2 Line 6 Edition Instant Drummers installer to get six more InstantDrummer Sessions that are included with your license purchase: http://line6.com/software/index.html.

Riffworks Activation Process FAQ

Q: I bought a RiffTracker pack- Why does RiffTracker ask me for an activation code?

The GuitarPort/RiffTracker combo pack does not need to be activated, it comes preset with access to the software. Please make sure you were given the RiffTracker package, and not just the GuitarPort with a RiffTracker demo (the price is roughly double for the RiffTracker combo- $199 USD for RiffTracker and $99 USD for just GuitarPort).
If you think you were given the wrong package and have paid for RiffTracker, please return it to your dealer for exchange. If you purchased only GuitarPort and would like to also purchase RiffTracker, please feel free to purchase it at the www.line6.com online store.
If you have purchased the correct pack, please try typing 'refresh' in the activation code text box.

Q: I recently purchased a Line6 Guitar Port which came with RiffWorks too. How do I activate the recording and saving part? It asks me to insert a license key, but the product didn't come with one, how do I get one?

Does your GuitarPort unit say RiffTracker on it?
Did your Guitarport come in a green box?

Download Line 6 Monkey and do a Refresh:

Click on the Optional/Add-Ons tab.
Click on GuitarPort/Riffworks
Click on "Activate Purchase"
Then type in the word "refresh" (no " marks)

If your unit does not say RiffTracker on it and if it came in a red box, you will have to purchase the license key at the Line 6 Store.