Community : Unanswered Threads - Support

Studio UX2 and Pod Farm - Freezes my computer

support@line6.com — Sun, 22 Nov 2009 07:32:25 GMT

I was trying to install my new Studio UX2 and Pod Farm.

I downloaded the latest Pod Farm for Snow Leopard and it keeps coming up with an error message:

The System extension "/System/Library/Extensions/Line6Audio.kext" was installed improperly and cannot be used. Please try reinstalling it or contact the product's vendor for an update.

What does it mean? I downloaded the latest driver as well from the "Downloads" and it came up with the same message.

Also, as soon as I plug in the Studio UX2, it freezes my system straight and I have to Force Shut Down.

Can anyone tell me why it happens?

Thank you

Spider Jam questions

support@line6.com — Sun, 22 Nov 2009 06:46:54 GMT

Hello,

Is the Spider Jam amp in the same family as the Spider IV line or is this a Spider III line? Is there such thing as a Spider IV Jam amp?

Also is the Shortboard (older version) compatible with the Spider Jam amp or only is the MKII unit?

Thanks

Gearbox plug-in not working in QAM Promise

support@line6.com — Sun, 22 Nov 2009 05:25:54 GMT

Howdy. I'm running a Guitar Port, Line Monkey 1.31, Gearbox 3.7 and QAM Promise 4.60. When I activate an auxilary channel in Promise and select the any of the VST Gearbox plug-ins (Mono, Mono Stereo, Stereo), and then go into the plug-in UI, I can see the Gearbox UI as I'd expect, and can use it just as if I was running Gearbox directly through my Guitar Port. However, for whatever reason, the plugin itself is not actually working - when I select any tone, or tweak with the effects and settings of a tone, it has no change whatsoever in the tone that Promise plays back (which is the tone and effects that I used to originally record the guitar signal).

The other plug-ins seem to work just fine in Promise. The one thing I'm wondering about is the fact that the Gearbox plug-in UI does have a message in the bottom right half that says:

READY TO ACTIVATE:

Line 6 Monkey will run and activate for you. Want to purchase? Click Purchase button in Line 6 Monkey.

Do I need to purchase Gearbox separately as a plug-in?

Thanks.

No sound when volume pedal is selected!

support@line6.com — Sun, 22 Nov 2009 05:22:49 GMT

Hi!

I have a POD X3 Live.

I've been using it for a few months now and have done 2 gigs with it.

Both of the gigs and all of the practices went fine.

And since the end of August, I haven't used it because we haven't had any gigs.

And when I took it out of the box to use it last week there was no sound coming out.

I tried direct out and line out. None of them worked.

I fiddled around with it and found out that when I flip to wah pedal mode the sound would come out.

Wah pedal doesn't seem to work, but at least the sound is coming out.

But whenever I flip back to the volume pedal mode then no sound again.

So far I tried doing a factory reset but hasn't helped. Still the same situation.

Your help is much appreciated!

How can I authorize Gearbox in Garageband so that it will function?

support@line6.com — Sun, 22 Nov 2009 03:47:44 GMT

How can I authorize Gearbox in Garageband so that it will function?

Problem with FBV Shortboard (Mk 1, Original Vetta Amp)

support@line6.com — Sun, 22 Nov 2009 03:43:19 GMT

Hi: I went to use the tone library to update some new user sounds (first time I did this, connecting the Vetta through Midi to my computer) and, after downloading a couple of new sounds successfully, my FBV Shortboard now only reads "Line 6" when I power it up. All the lights blink, and then it reads "Line 6" but none of the foot switches work on the FBV Shortboard. Did I make a mistake using the Line 6 monkey somehow? Nothing else changed in my setup, the only difference was the download of new patches, so perhaps that's a clue. I tried recalibrating my FBV Shortboard but that made no difference...I also tried to replace the connecting cable between the amp and the FBV but that didn't help. Any ideas are much appreciated, thanks in advance!!

my XDS95

support@line6.com — Sun, 22 Nov 2009 03:42:45 GMT

My family bring me a new XDS95，but when I open this, one part is gone!Threaded Input Jack Socket is gone! I am in Taiwan， Please help me to get this part, It should not be like this!

pod farm and reaper

support@line6.com — Sun, 22 Nov 2009 01:06:28 GMT

reaper recognizes podfarm in my vst and when I turn on my fx (green) and add podfarm I get complete silence and cannot adjust sound fx. I add another fx and uncheck podfarm and I can work my fx and adjust, then I turn on podfarm and get silence again, no possibility to adjust. What's up with this

UX1 Stalling Propellerhead Record on Launch

support@line6.com — Sun, 22 Nov 2009 00:46:07 GMT

Hi Guys,

I’m pretty unsatisfied here and completely under awed with with my UX1 so far...

My intention was to initially use the UX1 as a dongle to expand the Line 6 amps in Record but I have several issues. I shall sent these out.

1) I now have the UX1 up and running, but if it is plugged in Record stalls when it gets to the launch splash screen. It then proceeds to crash my Mac entirely. If I unplug the UX1 Record launches fine.

2) There were not any installation instructions in the package I received, although I have so far pretty much worked it out.

3) There is now a hum on my right hand M-Audio BX5a Monitor, this is new and I am worried it may be due to...

4) When the UX1 crashed my Mac the first time I had my Lexicon Alpha plugged in and monitors on in anticipation of the great sounds I was going to get with my new UX1 and Record. However what I did get was a very loud crack which seems to have blown the inner workings of the Alpha, and possibly damaged the Monitors!!

So presently I cannot use the UX1 to listen to Record and my existing soundcard is blown.

Pod Farm issue

support@line6.com — Sun, 22 Nov 2009 00:39:59 GMT

Hello,

I downloaded Pod Farm and it is preventing me from using the Model Packs that I have purchased and that are available in my POD X3.

I cannot remove my iLok as I will no longer be able to use much of my software and so I can now no longer use my POD X3.

Is there a way to fix this?

Thanks