Community : Unanswered Threads - POD, Pocket POD, PODxt Family, FloorPODs, Bass PODs

How do I uninstall Audio-midi control panel?

support@line6.com — Sun, 22 Nov 2009 00:27:02 GMT

I started this query a couple of weeks ago because I couldn't get any sound via my pod xt or KB37 from any program on my computer until I had started Monkey. I got ill last week and couldn't get to my computer so Line 6 marked it as answered after a couple of days .....so here goes.

I bought a new Dell Studio 1557 specifically for recording (no laughing at the back there). It came with windows 64 bit Vista SP2..(waits for howls of derision to stop). I have since ordered a free Windows 7 upgrade and now feel I am digging an even bigger hole. It's quite high spec and has the fast hard drive (7200) etc.

Anyroads, when I first installed the xt drivers, KB37 drivers, pocket pod software, Gearbox, Pod Farm, Monkey and music software (Cubase SX2, Reaper 64 bit trial, Guitar Pro), I could get no sound in or out of whatever device was connected (xt or KB37). I have no other USB devices attached, not even a mouse or keyboard.

When I played a file in the music software programs (or Windows Media, web browser etc), I couldn't hear anything although the transport panel cursor was moving.

When I opened Monkey however, everything worked, until I opened another project.

I uninstalled everything.

I installed my music software programs one at a time, tested then uninstalled them. This was without any Line 6 stuff installed.

They all performed fine using the default sound. I uninstalled everything (or so I thought)

I checked Windows media and youtube to see if I got sound from the computer. I did. I then plugged the xt in via USB (no drivers loaded). Predictably, the onboard sound ruled supreme through speakers and headphones.

Now I loaded JUST the xt drivers, nothing else. Windows found and installed the drivers, and the device. The pod is fully up to date with regard to flash, drivers etc. and connected to a 15W marshall practice stack via the Left Output. This has always worked no problem.

I checked pod xt (2 Speakers) came up in my options dialog box, which indeed they did, and were selected by default. Yippee. Device working properly etc, check.

No sound.

I looked in Control Panel (Windows), and lo, there was the Audio-midi control panel still there. It wasn't uninstalled via the Line 6 Uninstaller and there was no option in Add/Remove Programs to uninstall. Still, I opened it, changed the default rate to 24, clicked Apply and the sound came on! Through my amp.

I closed everything down, waited a while, opened windows media, started a track - no sound.

I opened Line 6 Audio-midi control panel, it had reverted to 16 bit, pulled down the menu again to 24, then changed it back to 16, clicked Apply - sound happened.

So to sum up..I get no sound via my pod xt until I open Line 6 Audio-midi control panel, then I just need to do something (anything) and the sound comes on.

I can't troubleshoot anything anymore because I cannot remove Line 6 Audio-midi control panel, there is no option anywhere.

I believe this to be the root cause of my trouble, but I can't do anything about it.

Help, please.

MY USED POD IS ALREADY REGISTERED UNDER SOMEBODY ELSE AND I have no receipt

support@line6.com — Sat, 21 Nov 2009 21:39:08 GMT

I need to register my podxt but I bought it used. I have no receipt and no way of contacting the previous owner please help. I need to get some downloads and buy some new add ons!

hello, my pod xtlive is broken!

support@line6.com — Sat, 21 Nov 2009 21:39:06 GMT

Hi...i believe I am still under warranty...hope so anyhow...the place where I plug the power source into snapped into the unit...can anyone help? Thanks so much, Jeff

pod xt display goes blank (unable to view settings)

support@line6.com — Sat, 21 Nov 2009 19:16:45 GMT

My pod xt display works fine then goes blank then works again then goes blank and so on.

It is very frustrating. What can I do?

Why Does My POD XT Live Go Mental?

support@line6.com — Sat, 21 Nov 2009 16:18:30 GMT

I'm borrowing from a semi-off-topic post from a Bass Pod poster's thread here: http://line6.com/community/message/95307#95307. I have a guitar Pod XT Live with psycho gain management symptoms. While playing, the unit will spontaneously leap huge increments in volume, either upwards or downwards. I'll readjust my amp gain to compensate and then eventually, wham... off it goes to a radically different new volume setting. I'm not 100% on this, but I think I'm seeing this phenomenon more often when the unit is cold then after it has been powered on for some time.

Took it to an authorized repair shop in Wheaton, MD and after $100 and several round trips, it now seems to be a little worse.

No active electronics, just a passive Tom Anderson hollow drop-top directly into the unit. Cables are fine.

One thing I've noticed just by diddling with the thing, sometimes, immediately after one of these spontaneous gain changes, if I either (1) whack the volume pedal with my foot or (2) wiggle and reposition the "Drive" knob, the unit gain will restore to what it was just prior to the madness, but sometimes not. Last night I updated all of the unit software, reflashed the unit and calibrated the volume pedal. If I knew of any other possible remedies, I'd try them as well.

Is anyone aware of a calibration or reset procedure for all of the rotary encoders on the unit?

Because the unit is so flaky now (despite being well taken care of - no drops, etc.), I can't trust it in a live performance situation. The changes in gain are so prominent that it's disruptive to any performance. Also, like one of the other posters earlier in this thread, it's also becoming too much of a pain in the butt to practice or rehearse with. It's a shame because I am really fond of some of my home brew user patches, but I'm now afraid to use the thing.

Any deep knowledge Pod XT Live medicine men out there?

Installation Problems

support@line6.com — Sat, 21 Nov 2009 11:33:19 GMT

I have had 2 problems:

1. The following error message appears at install: "The system extension " / system / Library / Extensions / Line6Audio.kext" was installed improperly and cannot be used. Contact the product vendor for an update" I have attempted instal 4 times with the same result

2 The software does not detect the hardware. When the USB is connected a message appears: "You need to restart your computer hold down the power button.." On restarting the computer and reconnecting the USB the message is repeated.

Pod XT Live &Windows 7

support@line6.com — Sat, 21 Nov 2009 09:07:52 GMT

Hi everyone,

I'm just bought a new laptop with Windows 7 on it and I can't seem to connect via USB. I've pulled out my old Vista laptop and everything is fine so I've updated all the drivers (not sure if it updates drivers within the Pod) and still nothing.

All I'm getting is the 3 duh duh duh's, so it's not feeling the device at all.

If anyone can help, I'd be grateful.

Regards

Steve

Floor pod adapter

support@line6.com — Fri, 20 Nov 2009 23:26:08 GMT

Hi, i just bought floor pod product. When i checked adapter it says 120V 60Hz but in my country we use electricity 220V at 50Hz rate. My question is can i use a simple 220V to 120V converter for adapter or should i buy a new adapter with compatible 50Hz?

pocket pod install problems windows xp

support@line6.com — Fri, 20 Nov 2009 16:07:03 GMT

When I connect my pocket pod windows says found new hardware line 6 but then says it can't install.

Also I have installed line 6 monkey but when it starts up it does not list pocket pod in the hardware list.

How do I resolve?

Thanks

pocket pod presets volume levels

support@line6.com — Fri, 20 Nov 2009 15:09:56 GMT

Just got a pocket pod and I'm a bit disappointed that the volume levels between presets vary widely. SOme are very faint and others are so loud that the level is uncomfortable even with my little 15 watt amp turned right down.

Why are the levels so varied across presets and how can I even them up?

Thanks