Hi,

The Riffworks license you originally purchased is for version 1.

Transfer Version I off of your initial device first and the remove the upgrade license.

Next, install verion 1 of Riffworks on your POD and then install the upgrade license last.

Line6Miller

dr3po,

You have two Riffworks licenses in your Line 6 account: Riffworks 1 and the Riffworks 2 upgrade. These licenses can be viewed at the following link if you are signed into your account:

http://line6.com/account/licenses/

These licenses are currently on your PODxt device. To use them with your POD X3 Live, you must transfer BOTH of these licenses to the POD X3 Live from the POD xt. Just click on the TRANSFER buttons for the licenses on the license page above and connect your PODxt up to the Line 6 Monkey software. There will be a transfer button in the 'Optional Add-Ons' tab of Monkey. Do this twice as there are two licenses on your PODxt.

After the licenses have been pulled off, you can connect your POD X3 Live to Monkey and enter these licenses in the Activate Purchase window.

After these licenses have been installed on your POD X3 Live, there should be a check mark next to Riffworks 1 and 2 in that tab of Monkey. You should then be able to use the software.

Regards,

Line6Hugo