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26 Replies Last post: Nov 14, 2009 6:39 AM by chaoswuz 1 2 Previous Next

chaoswuz

17 posts since
May 4, 2009

Currently Being Moderated

Oct 25, 2009 7:38 PM

Workbench USB adapter and MIDI Time out and other issues

Hello. Just received the workbench USB adapter, downloaded the latest Monkey and Workbench. Updated the firmware on my Variax 600. I'm using a macbook pro running 10.5.8. All seems well until I try to sync. I get a MIDI Time out alert box with no other text except a continue button. So I tried to download an earlier version of the software. If I try again I get this:

An exception was caught.

cmn.l6java.patch.L6PatchManager$DeviceNotConnectedException: null

App info: Variax Workbench 1.51 release - build 88 - Fri Oct 27 14:30:59 PDT 2006

Date: 10/25/09 10:27 PM

In thread: L6Thread - 'Sync Device - task' - started at line6editbase.app.L6EditorApp.StartDeviceTask - line 2082

OS: Mac OS X (10.5.8 i386)

Java VM Version: 1.5.0_20

Stack trace:

cmn.l6java.patch.L6PatchManager$DeviceNotConnectedException

at cmn.l6java.patch.L6PatchManager.AcquireDevice(L6PatchManager.java:658)

at cmn.l6java.patch.L6PatchManager.BeginSendPatchBlock_Sync(L6PatchManager.java:663)

at cmn.l6java.patch.L6PatchManager.BeginPatchBlockSend(L6PatchManager.java:631)

at cmn.l6java.patch.L6PatchManager.Synchronize(L6PatchManager.java:589)

at cmn.l6java.patch.L6PatchManager.Synchronize_Write(L6PatchManager.java:566)

at line6editbase.app.L6EditorApp$SyncDeviceTask.DoTask(L6EditorApp.java:2203)

at line6editbase.app.L6EditorApp$DeviceTask.Task(L6EditorApp.java:1993)

at cmn.l6java.core.L6MonitoredTask$TaskThread.Run(L6MonitoredTask.java:113)

at cmn.l6java.core.L6Thread.run(L6Thread.java:158)

Any thoughts pretty please? I've tried all three USB ports.

Thanks!!

Tags: 600, problem, problems, variax, workbench

amx05462

1,521 posts since
Sep 1, 2008

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1. Oct 26, 2009 4:31 PM

in response to: chaoswuz

Re: Workbench USB adapter and MIDI Time out and other issues

i dont have a mac but i imagine usb works the same. in previous posts it has been mentioned that you should disconnect all usb devices. you may have already done this but i thought id mention it also i think theres a problem with workbench and the latest mac operating system.

if thats the case you might want to look back through the posts to see if theres a fix for the problem.

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chaoswuz

17 posts since
May 4, 2009

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2. Oct 26, 2009 8:12 PM

in response to: amx05462

Re: Workbench USB adapter and MIDI Time out and other issues

Thanks for the help but there are no other usb devices connected. I'll try to look back on other posts. I'm probably just going to send this back to Sweetwater and leave an appropriate review.

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amx05462

1,521 posts since
Sep 1, 2008

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3. Oct 27, 2009 2:20 AM

in response to: chaoswuz

Re: Workbench USB adapter and MIDI Time out and other issues

yeah give the older posts a look see im sure there was something about it.

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Line6Andy

3,903 posts since
Jun 5, 2006

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4. Oct 28, 2009 3:43 PM

in response to: chaoswuz

RE: Workbench USB adapter and MIDI Time out and other issues

Hello,

This is a Workbench "Java" error. Did you download the altest version of Workbench from the Line 6 site or did you take the Workbench from your disc? Please see the following links for possible resolutions:

Java /Vista errors with Line 6 Edit and Workbench

http://line6.com/community/docs/DOC-4497

USB Connectivity with Line 6 Devices

http://line6.com/community/docs/DOC-1484

Variax Workbench FAQs and v1.58 Release Notes/Known Issues

http://line6.com/community/docs/DOC-4657

Please be sure to award Helpful and/or Correct points to community members who respond with helpful or correct answers, and close out the ticket as “answered” if your situation has been resolved.

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chaoswuz

17 posts since
May 4, 2009

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5. Oct 29, 2009 9:09 AM

in response to: Line6Andy

Re: RE: Workbench USB adapter and MIDI Time out and other issues

Yes, I downloaded the latest workbench and monkey. The flash update worked well.

I can't access

http://line6.com/community/docs/DOC-4657

I get:

Unauthorized

It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake.

Thanks for your response.

Dave

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Line6Andy

3,903 posts since
Jun 5, 2006

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6. Oct 29, 2009 9:09 AM

in response to: chaoswuz

RE: Workbench USB adapter and MIDI Time out and other issues

Hello,

There was something weird going on with that link. I redid the link, does it work for you now?

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chaoswuz

17 posts since
May 4, 2009

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7. Oct 29, 2009 10:42 AM

in response to: Line6Andy

Re: RE: Workbench USB adapter and MIDI Time out and other issues

Still not working. Thanks

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Line6Andy

3,903 posts since
Jun 5, 2006

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8. Oct 29, 2009 11:31 AM

in response to: chaoswuz

Re: Workbench USB adapter and MIDI Time out and other issues

Can you copy/paste the link? Can you try a different browser? It is working for me in Mozilla Firefox.

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chaoswuz

17 posts since
May 4, 2009

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9. Oct 29, 2009 11:59 AM

in response to: Line6Andy

Re: Workbench USB adapter and MIDI Time out and other issues

No luck. Pasted it into Safari and Firefox.

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Line6Andy

3,903 posts since
Jun 5, 2006

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10. Oct 30, 2009 10:11 AM

in response to: chaoswuz

RE: Workbench USB adapter and MIDI Time out and other issues

Hello,

I made a new document, let's see if this works for you:

Variax Workbench FAQs and v1.58 Release Notes/Known Issues

http://line6.com/community/docs/DOC-1643

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chaoswuz

17 posts since
May 4, 2009

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11. Oct 30, 2009 11:10 AM

in response to: Line6Andy

Re: RE: Workbench USB adapter and MIDI Time out and other issues

Thank you for the effort but none of these items addresses the JAVA issue I'm experiencing. Any other thoughts before I send this back or have sweetwater involved?

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amx05462

1,521 posts since
Sep 1, 2008

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12. Oct 31, 2009 4:40 AM

in response to: chaoswuz

Re: RE: Workbench USB adapter and MIDI Time out and other issues

last thing you may want to try is to download the latest version of java to your machine incase there is an error in the version that is on your computer.

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chaoswuz

17 posts since
May 4, 2009

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13. Oct 31, 2009 4:56 AM

in response to: amx05462

Re: RE: Workbench USB adapter and MIDI Time out and other issues

My Java is up to date. Thanks

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Chakote

28 posts since
May 25, 2007

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14. Oct 31, 2009 10:10 AM

in response to: chaoswuz

Re: Workbench USB adapter and MIDI Time out and other issues

If you are using an "earlier" version of Workbench this could be a problem, as there were some Java fixes over time. This sounds like a computer issue, macbooks are known to have "USB" connection problems. Here is a screen shot from my Macbook (running 10.5.7) showing everything connected.

You should try connecting to another computer and loading the latest software to see if this is a computer issue.

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