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26 Replies Last post: Nov 14, 2009 6:39 AM by chaoswuz   Go to original post 1 2 Previous Next
chaoswuz  
chaoswuz
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15. Oct 31, 2009 10:27 AM in response to: Chakote
Re: Workbench USB adapter and MIDI Time out and other issues

Thanks Chakote

 

Ekoochemoya

 

My connection seems perfect until I try to transfer a new patch to the guitar.

 

I'll keep trying,

Dave

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Line6Andy Line6Support
Line6Andy
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16. Nov 2, 2009 11:50 AM in response to: chaoswuz
RE: Workbench USB adapter and MIDI Time out and other issues

Hello,

    Have you tired another computer to see if a different hardware configuration works for you?

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chaoswuz  
chaoswuz
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17. Nov 2, 2009 11:53 AM in response to: Line6Andy
Re: RE: Workbench USB adapter and MIDI Time out and other issues

Not yet but I shall.

Thanks,

Dave

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chaoswuz  
chaoswuz
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18. Nov 3, 2009 6:41 PM in response to: chaoswuz
Re: RE: Workbench USB adapter and MIDI Time out and other issues

I tried the system on an imac running the same system and got the same problem.

 

I tried it on a windows machine.  When I was installing workbench it said that it could not install java runtime so I installed java from the sun site.  Restarted and I get the message "could not find valid java runtime."

 

This is getting tedious!

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chaoswuz  
chaoswuz
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19. Nov 3, 2009 6:42 PM in response to: chaoswuz
Re: RE: Workbench USB adapter and MIDI Time out and other issues

Just to be clear: on the mac the variax is recognized and everything seems to work well until I attempt to sync changes with the guitar.  Then I get the MIDI time out error.

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Line6Andy Line6Support
Line6Andy
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20. Nov 4, 2009 9:00 AM in response to: chaoswuz
Re: RE: Workbench USB adapter and MIDI Time out and other issues

At this point it sounds like the Variax may be having problems.  You may want to discuss the situation with Sweetwater to see if they can repair unit for you.

Please let us know if you need further assistance, or close out the ticket as “answered” if your situation has been resolved.

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chaoswuz  
chaoswuz
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21. Nov 4, 2009 10:51 AM in response to: Line6Andy
Re: RE: Workbench USB adapter and MIDI Time out and other issues

After speaking with Sweetwater, their tech support put me in direct contact with Line6 tech support (Kudos to Sweetwater!).  The suggestions were to install JAVA 5 into the PC.  If that doesn't work exchange the Workbench USB interface.  Failing that have the guitar looked at.

 

I'll keep this thread alive until it's dead.

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Line6Andy Line6Support
Line6Andy
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22. Nov 6, 2009 8:50 AM in response to: chaoswuz
RE: Workbench USB adapter and MIDI Time out and other issues

Did updating the java on the PC with JRE 5 make a difference for you?

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chaoswuz  
chaoswuz
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23. Nov 6, 2009 8:57 AM in response to: Line6Andy
Re: RE: Workbench USB adapter and MIDI Time out and other issues

No, I'm afraid that it still did not work. 

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Line6Andy Line6Support
Line6Andy
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24. Nov 13, 2009 4:15 PM in response to: chaoswuz
Re: RE: Workbench USB adapter and MIDI Time out and other issues

At this point you should exchange the USB interface and see if a replacement changes anything.  If not, you will want to have your guitar looked at.  Please start a new thread if you continue to have problems.

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chaoswuz  
chaoswuz
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25. Nov 9, 2009 9:43 AM in response to: Line6Andy
Re: RE: Workbench USB adapter and MIDI Time out and other issues

I have arranged for an exchange of the usb I/F

 

Thank you.

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chaoswuz  
chaoswuz
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26. Nov 14, 2009 6:39 AM in response to: chaoswuz
Re: RE: Workbench USB adapter >>>>  Success!!!

>>>>  Success!!!

 

I exchanged the USB interface and the system appears to be syncing perfectly now.

 

Whew and

 

Thanks to all.

 

DK

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