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2 Replies Last post: Nov 3, 2009 10:14 PM by JulesBaybak  
JulesBaybak  
JulesBaybak
2 posts since
Sep 8, 2009
Currently Being Moderated

Oct 31, 2009 8:38 PM

Free Guitar amp simulator

Dear Line 6,

 

About 2 months ago I saw the great offer for the free Pod Farm Plug-in. I registered on your site and "order" the plug-in. I was quite busy and so didn't get a chance to deposit the license on my ilok. Alas, now I have returned to put it on my Ilok and I can't. Although my user account shows that is there to deposit, I get some message about it being expired. Undoubtedly this is because you have finished that limited time offer. However, I thought that since I did take advantage within the original timeframe and have it on my account, I should be able to deposit this on my Ilok. Any chances you could help?


Thanks,

 

Jules Baybak

Line6Miller Line6Support
Line6Miller
5,081 posts since
Mar 28, 2006
Currently Being Moderated
1. Nov 3, 2009 12:21 PM in response to: JulesBaybak
RE: Free Guitar amp simulator

Hi,

 

  I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

 

  Q: What is a support ticket?

  A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

 

  Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

 

  http://line6.com/account/tickets/view/

 

 

  Line6Miller

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JulesBaybak  
JulesBaybak
2 posts since
Sep 8, 2009
Currently Being Moderated
2. Nov 3, 2009 10:14 PM in response to: JulesBaybak
Re: Free Guitar amp simulator

Thanks!

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