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4 Replies Last post: Nov 5, 2009 9:08 AM by Line6Miller  
atriolo   2 posts since
Jun 22, 2006
Currently Being Moderated

Oct 31, 2009 8:23 AM

Can't order in the online store

I tried ordering the tripple pack from the promotional email and it doesn't work.  I get through the process and hit "Submit order" and this is the error I get:

 

There was a problem:

( Error: 10500)

 

Please double check everything and try again. If you need more help, go to our support page

 

The link to the support page is also broken.

 

Here is the link I followed from the email: http://line6.com/mailer/click/f18b3d394cc795a3/?url=http%3A%2F%2Fline6.com%2Fstore%2Foffer%2Foctoberdownload2

 

Since I tried ordering on October 31st (the last day of the sale), I'm hoping that I can still take advantage of this offer after today since I couldn't do it today.

 

 

-Anthony Triolo

Line6Miller Line6Support 5,081 posts since
Mar 28, 2006
Currently Being Moderated
1. Nov 3, 2009 10:38 AM in response to: atriolo
RE: Can't order in the online store

Hello,

 

  We have seen a couple other users experiencing this same problem. I will look into this and get back to you ASAP to once we know what is going on. Thanks.

 

 

  Line6Miller

Line6Miller Line6Support 5,081 posts since
Mar 28, 2006
Currently Being Moderated
2. Nov 4, 2009 8:58 AM in response to: atriolo
RE: Can't order in the online store

Hello,

 

  We've created a support ticket for you and emailed it to you. Can you please check your ticket and let me know if you have any more questions. Thanks!

 

  Line6Miller

Line6Miller Line6Support 5,081 posts since
Mar 28, 2006
Currently Being Moderated
4. Nov 5, 2009 9:08 AM in response to: atriolo
RE: Can't order in the online store

Glad we could help!

 

 

  Line6Miller

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