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3 Replies Last post: Nov 13, 2009 8:32 AM by Line6Miller  
aclmgr  
aclmgr
2 posts since
Nov 27, 2008
Currently Being Moderated

Nov 4, 2009 3:57 PM

Problem w/Backtrack

My Backtrack was cycling through all of the flashing colors.  Based upon advice I found on the message board, I tried resetting and now the unit shows no lights at all.  When I connect to my PC, the device is seen but the PC prompts me to install a driver.  Needless to say, it isn't recording, either.  Help!

Line6Miller Line6Support
Line6Miller
5,081 posts since
Mar 28, 2006
Currently Being Moderated
1. Nov 12, 2009 11:04 AM in response to: aclmgr
RE: Problem w/Backtrack

Hello,

 

  If you've performed the hard reset on the BackTrack and it still isn't workign then the device sounds like it is broken.

 

  When did you purchase the Backtrack? Is it still under warranty?

 

  Line6Miller

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aclmgr  
aclmgr
2 posts since
Nov 27, 2008
Currently Being Moderated
2. Nov 12, 2009 4:05 PM in response to: Line6Miller
Re: RE: Problem w/Backtrack

Thanks.  I called my trouble in and was given an RMA number.  Sent the unit off today for a replacement.

 

Anthony

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Line6Miller Line6Support
Line6Miller
5,081 posts since
Mar 28, 2006
Currently Being Moderated
3. Nov 13, 2009 8:32 AM in response to: aclmgr
RE: Problem w/Backtrack

OK. Glad we were able to help.

 

 

  Line6Miller

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