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1 "correct" answer available (5 pts) 2 "helpful" answers available (3 pts)
3 Replies Last post: Nov 9, 2009 9:55 AM by Line6Andy  
hiskix   1 posts since
Aug 24, 2007
Currently Being Moderated

Oct 21, 2009 1:43 PM

Riffworks 2.5 update

I'm trying to upgrade to Rifftworks 2.5 from Riffworks 2 Line6 edition and I have checked that the license keys are found using http://line6.com/account/licenses/

 

When I click Add to chart I just get error message:

 

"There are no Licenses available to sell for one of the items in your cart ( Error: 7710)"

 

So what is wrong? I don't have the old version installed currently but shouldn't the licenses be enough to prove I have the previous version?

misterdrew   8 posts since
Mar 22, 2007
Currently Being Moderated
1. Oct 21, 2009 2:27 PM in response to: hiskix
Re: Riffworks 2.5 update

Getting the same error myself

Must be something to do with their system.

Drew

Line6Andy Line6Support 3,176 posts since
Jun 5, 2006
Currently Being Moderated
2. Nov 6, 2009 12:08 PM in response to: hiskix
RE: Riffworks 2.5 update

Hello,

    You have already installed the Riffworks Line 6 (2.2.2) license on your hardware, so you should be able to run 2.2.2 without any problems.  If you want to purchase the Riffworks standard (2.5) license for your computer, you will need to purchase the license at the Line 6 store, then follow these directions to install the program:

 

  Riffworks Standard Installation FAQ

  http://line6.com/community/docs/DOC-1622

 

  Please let us know if you need further assistance, or close out the ticket as “answered” if your situation has been resolved.

Line6Andy Line6Support 3,176 posts since
Jun 5, 2006
Currently Being Moderated
3. Nov 9, 2009 9:55 AM in response to: hiskix
RE: Riffworks 2.5 update

Hello,

  It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

 

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