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9 Replies Last post: Nov 12, 2009 2:06 PM by tumenibrother  
PCarr   3 posts since
Jul 9, 2009
Currently Being Moderated

Jul 9, 2009 2:34 PM

I have an Line 6 AX2 212.  After a few minutes it goes into to a semi distorted gurgleing type of sound.  How can this be fixed.

My Line 6 AX2 212 works fine for a few minutes then goes into a gurgurling sound.  Kind of drop in and out very fast.  A gurgle is the best way I can describe it.  What can I do to fix this.

 

Thank you.

Line6Andy Line6Support 3,176 posts since
Jun 5, 2006

Hello,

  Did you perform a factory reset on the unit?  If so, you will need to take the unit to a service center for diagnosis and repair.

 

See the following links for more information:

 

Amp Troubleshooting

http://line6.com/community/docs/DOC-4488

 

Factory Reset Procedures for Line 6 Gear

http://line6.com/community/docs/DOC-4499

 

Product Repair

http://line6.com/community/docs/DOC-4285

Line6Miller Line6Support 5,081 posts since
Mar 28, 2006

Hello,

 

Unfortunately, the factory reset is really the only troubleshooting you can do on your end. This sounds like an internal hardware issue so contacting your local service center would be the best thing to do at this point.

 

Line6Miller

Titanberra   2 posts since
Jul 13, 2009

I have the exact same problem with my AX2 (started about 2 years after I bought it). The amp has been collecting dust in my parents' basement for the last 4-5 years. Would be really nice if someone knows how to fix it since it hardly serves as a practice amp in this condition...

 

some additional discoveries:

 

* Sometimes it works fine for several days and other times it is completely useless

 

* I have found out that if I punch on top of the amp really hard, a very loud noise comes out and then the gurgleing noise stops for the moment (does not work every time though). A few minutes later it's usually back. This led me to the conclusion that perhaps the problem is an intermittent connection (glitch?) inside the amp. So I handed it in to a service technician (a friend of my dad who usually fixes tvs and stuff). He didn't have any previous experience with digital amps but at least he was more qualified than me. Unfortunately he couldnt find anything strange about it.

Titanberra   2 posts since
Jul 13, 2009

..and product repair isn't really an option for me since I don't have a warranty and the closest service center is at least a 10 hour drive from where I live

Line6Andy Line6Support 3,176 posts since
Jun 5, 2006

Hello,

  A weak battery will usually give an indication in the display ("Lo Bat"), and the normal symptom is the amp will not save or recall stored presets. See the following link to contact a service center, and see if they are able to take the chassis via mail if you are not able to drive the unit to the repair center.

 

 

Product Repair

http://line6.com/community/docs/DOC-4285

yur_maker   3 posts since
Jan 31, 2009

1....Check the solder connections on the 2 chips (mosfets) that the heat sinks on the rear of the amp cool.

Look at the connections with a magnifying glass as some times its very hard to tell.

The solder connections to the board from these chips get broken and move a little from Vibration and Heat.

If there good: go to step 2.

2..

Clean then Re apply a quality thermal compound (Like Arctic Silver) or equivalent 

to the 2 heat sinks and on the 2 chips that the heat sinks cool.

Use a credit card or similar to spread the thermal paste, I use (Arctic Silver).

do not slob it on like the factory, it works better with a thin layer. (also the factory uses that cheap white crap).

Be very careful not to over tighten the hex bolts (2 of them) 1 on each chip, holding the chips to the head frame and heat sinks.

Also do not over tighten the nuts on the quarter jacks on the rear panel.

NOTE: When working with delicate electronics always wear a wrist grounding device.

tumenibrother   22 posts since
Jan 27, 2007

Hard to contribute more to this.  First off, these amps are no longer supported by Line 6, so there is no owner who carries a warranty.  Line 6 support is pretty good about sending various components for free (they no longer have the processor chips or PC boards, but I've still been able to get replacement pots from them - the AX2 have a long D shaft pot that are hard to find "off the shelf").

 

Most intermittent problems get resolved from the unplug/replugging all of the internal wire/ribbon connectors.  Poor sodder connections are nice to look for, but quite tedious and difficult to find.  The battery really only saves and holds the user settings, not the performance of the amp.  Do these symptoms happen in both the user and preset mode, or only one?   I recently had major problems with the user bank on one of my AX2's.  In my experience, when the amps are "factory reset", the user banks are filled with their alternate preset bank (U01=P01, etc.).  For some reason, my user bank didn't fill with anything, so when I switched to the user bank, I'd get this screaming, oscillating noise.  I remedied this by filling every user slot with one of the presets.  Have had no problem since and can freely edit the user banks to my own custom settings.

 

I've had a number of these amps over the years (currently have two - both converted Axsys 212s).  Several have had a static, scratchy distorted sound that seems to build into a crescendo.  The "whacking" the top of the amp cleared this, but as you notice, not permanently.  Never really found a cure, usually it just went away.  In the past when I played them live (I now use a Variax and POD XTL) I had converted them into heads.  I would bring both heads and one cabinet and if one of the amps had a problem, I could shut it off and switch to the other.  What model do you have - Axsys converted to an AX2 (will not have the heat sink fins on the back, has a green "6" on the grill logo and the speaker labels are black) or an AX2 (fins, silver "6" and red labels).  If the former, there were a number of service upgrades that tweaked performance until they eventually came out with the AX2.

 

Hope these comments are helpful.

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