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18 Replies Last post: Mar 5, 2010 12:58 AM by zn8ke   1 2 Previous Next
Stricnine   9 posts since
Dec 1, 2006
Currently Being Moderated

Sep 28, 2009 5:41 AM

MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

Guys,

 

I'm getting the following exception when trying to launch Line6Edit for my POD xt Pro on Apple's latest OS on a Mac Mini :

 

An exception was caught.

 

java.lang.UnsatisfiedLinkError: cmn.l6java.utils.L6EmbeddedUtils.nativeHideSplash()V

App info: Line 6 Edit 3.01 release - build 99 - Fri Oct 27 14:49:03 PDT 2006

Date: 9/28/09 1:37 PM

In thread: Thread[main,5,main]

OS: Mac OS X (10.6.1 i386)

Java VM Version: 1.6.0_15

 

Stack trace:

 

java.lang.UnsatisfiedLinkError: cmn.l6java.utils.L6EmbeddedUtils.nativeHideSplash()V

at cmn.l6java.utils.L6EmbeddedUtils.nativeHideSplash(Native Method)

at cmn.l6java.utils.L6EmbeddedUtils.HideLauncherSplash(L6EmbeddedUtils.java:39)

at line6editbase.app.L6EditorApp.Start(L6EditorApp.java:459)

at line6editbase.app.L6EditorApp.access$200(L6EditorApp.java:42)

at line6editbase.app.L6EditorApp$L6ELauncherBootstrap.OnLaunch(L6EditorApp.java:310)

at cmn.l6java.app.L6App.Launch(L6App.java:194)

 

Any ideas ?

 

Cheers,

 

Stricnine.

Line6Perry Line6Support 2,338 posts since
Dec 26, 2007
Currently Being Moderated
1. Sep 29, 2009 8:11 AM in response to: Stricnine
Re: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

Hi,

 

Yes... none of our applications at this point in time are supported for Snow Leopard OSX 10.6.x. We have a Beta Driver 4.2.4 for our USB audio interfaces released; software programs such as Line 6 Edit, GearBox and POD Farm are not 100% guaranteed to run in this new OS. Please refer to this KB Document for more details: http://line6.com/community/docs/DOC-1576

 

Regards,

L6Perry

zn8ke   6 posts since
Mar 8, 2007
Currently Being Moderated
2. Sep 30, 2009 7:37 AM in response to: Line6Perry
Re: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

Ah... I was gonna ask the same question as Stricnine. Ok I'll cool down and wait for a compatible Line6 Edit

then. No problems. I've got tons of stuff to do anyway (hehe)

 

Any idea when an update is in store?

andres_herrero   11 posts since
Nov 6, 2009
Currently Being Moderated
3. Nov 7, 2009 11:39 AM in response to: Line6Perry
Re: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

6 weeks later nothing has changed... Still doesn't work.

Any chance to fix this?

SpentX   4 posts since
Jul 13, 2009
Currently Being Moderated
4. Nov 7, 2009 2:23 PM in response to: Stricnine
Re: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

This is killing me also any idea on a time frame

iainpwboyd   32 posts since
Jan 31, 2007
Currently Being Moderated
5. Nov 16, 2009 9:51 AM in response to: Stricnine
Re: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

Houston, we have a solution.

 

See <http://line6.com/community/thread/16552?tstart=0>

 

Monkey, Workbench and Gearbox all working now...

iainpwboyd   32 posts since
Jan 31, 2007
Line6Miller Line6Support 7,413 posts since
Mar 28, 2006
Currently Being Moderated
8. Nov 17, 2009 11:52 AM in response to: Stricnine
RE: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

Hello,

 

  That work around seems to be working for other users. We can't support it but if you haven't yet, you may want to give it a try. We're still not supporting SL officially but will report any changes as they come.

 

  Has this answer been helpful at all?

 

  Line6Miller

zn8ke   6 posts since
Mar 8, 2007
Currently Being Moderated
9. Nov 17, 2009 12:11 PM in response to: Line6Miller
Re: RE: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

yes it helps mate but I agree with stricnine. It's not like Apple pulled a new OS out of their hat over a weekend?!!

why on earth has it taken (and still takes) such a long time to fix this "officially"??

Line6Miller Line6Support 7,413 posts since
Mar 28, 2006
Currently Being Moderated
10. Nov 18, 2009 9:17 AM in response to: Stricnine
RE: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

I don't make development decisions so unfortunately I can't comment on that. I am glad that the work around has got you up and running.

 

 

  Line6Miller

andres_herrero   11 posts since
Nov 6, 2009
Currently Being Moderated
11. Nov 18, 2009 4:00 PM in response to: Line6Miller
Re: RE: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

Line6Miller:

I hope that everybody understand your position... You can't do anything but everybody wants to kill you because of fuckups of your company...

But still is great that there is someone who reads our post - even if cannot help us too much.

 

Thx L6M.

iainpwboyd   32 posts since
Jan 31, 2007
Currently Being Moderated
13. Nov 19, 2009 11:48 AM in response to: Line6Miller
Re: RE: MAC OSX 10.6 Snow Leopard x86 & Line6 Edit for PODxt Pro

Line6Miller wrote:

I don't make development decisions so unfortunately I can't comment on that.

And I think it's poor that you have to take the heat at the front of house. I hope they give you a big Christmas bonus.

 

So. Let's ask the question. Who DOES make the development decisions? and could we please have your names and email addresses so we can address our concerns to you directly. Come down from the belvedere and show your faces.

 

Unfortunately you're going to get a mob howling for blood rather than the civilised discourse which would have been possible if you had bothered to attend Customer Care 101.

 

Mr. (or Ms.) Miller, perhaps you could supply us with the necessary information?

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