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2 Replies Last post: Nov 20, 2009 4:46 PM by Line6Perry  
Marcel  
Marcel
15 posts since
Mar 14, 2007
Currently Being Moderated

Nov 9, 2009 12:55 PM

why was my thread closed?

Line 6 support please reply to my latest question considering the activation of Riffworks; please tell me how I can instruct the new owner so he remoes the license key from the Pod Live XT. Please see the thread. Cheers Marcel

line6lm Line6Support
line6lm
896 posts since
Sep 17, 2008
Currently Being Moderated
1. Nov 12, 2009 3:21 PM in response to: Marcel
RE: why was my thread closed?

Hi,

 

  I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.

 

  Q: What is a support ticket?

  A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.

 

  Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.

 

  http://line6.com/account/tickets/view/

 

  For registration issues, please refer to our Registration FAQ for more information: http://line6.com/community/docs/DOC-1488

 

  Thanks,

  Line6lm

 

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Line6Perry Line6Support
Line6Perry
2,423 posts since
Dec 26, 2007
Currently Being Moderated
2. Nov 20, 2009 4:46 PM in response to: Marcel
Re: why was my thread closed?

Hi,

 

Since your case has been taken offline via a Support Ticket, we're going to close out this thread. If you still have future questions, please feel free to post a new question/thread and we'll be more than happy to help you out.

 

Regards,

L6Perry

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