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8 Replies Last post: Nov 20, 2009 8:53 AM by Line6Miller  
caglayanyildiz   3 posts since
Oct 9, 2008
Currently Being Moderated

Nov 16, 2009 1:39 AM

Pod X3 Live blank screen and no sound

I went to my gig last night and my Pod X3 Live started with a blank lit up screen and no sound. All other buttons lit up correctly, could change patches/banks, tap tempo etc, but a full blank screen and no sound.

I thought it could be adapter problem so I used the Line 6 adapter of the other guitarist in the band, but nth changed.

I tried to start the unit in safe mode, it apparently started in Safe Mode (no other pedals lit up this time), but since the screen remained blank I could do NTH!!! So I had to play the whole pop/rock band gig with a guitar directly into PA as the lead player of the band. If you play one gig like that, you'll know what I suffered!

When I got home, I connected X3 to my PC and Monkey recognizes the device, so does Gearbox. I can change the patches in Gearbox, but still no sound.

And what is more funny Monkey doesn't show the firmware info and the driver details in its "update" page.

I tried to record into Ableton Live. There is such an extremely low level and distorted sound. It is clear that the device can change patches, I could hear it after I normalized the recorded tracks.

I also tried reinstalling the Monkey and the device drivers, but nth changed.

So this is my 3rd Line 6 Device that leaves me in frustration in the middle of gig on stage. I experienced the same with my Variax 700 guitar and also with my bass, both with the very common "suddenly some strings go softer or even silent than the others" problem.

So how angry should I be and what is your solution to my Pod X3L problem?

Caglayan Yildiz

 

PS: Yes, there is an authorized dealer/service here in Turkey, trying to repair my Variax 700 guitar for 6 months with the help of you guys in USA.

Rowbi Guru 3,114 posts since
Nov 25, 2006
Currently Being Moderated
1. Nov 16, 2009 2:58 AM in response to: caglayanyildiz
Re: Pod X3 Live blank screen and no sound

wow, i can certainly feel your pain.

 

the only thing I can suggest is to get a support ticket opened with line6 so they can track the issue, and then take it to your local repair center.

 

I hopw all turns out well for you.

philasonic Juststartin' 128 posts since
Oct 19, 2009
Currently Being Moderated
2. Nov 16, 2009 7:29 PM in response to: caglayanyildiz
Re: Pod X3 Live blank screen and no sound

I don't know if you can tell while it's connected to your computer, but check if the outputs have been reassigned.

 

Even though the display might have gone bad, you may be able to use it since the pedals still light up and tap tempo still works.

 

Perhaps something got messed up inside causing the display to go bad, and maybe reset some settings, and assign the outputs differently than you had them before.

 

A shot in the dark, but better than having a Line 6 paper weight.

Line6Miller Line6Support 7,472 posts since
Mar 28, 2006
Currently Being Moderated
3. Nov 17, 2009 12:04 PM in response to: caglayanyildiz
RE: Pod X3 Live blank screen and no sound

Hello,

 

  You mentioned that you connected your POD to your computer and that Monkey did not offer up driver or firmware details in the updates tab?

 

  Out of curiosity, what operating system are you running on your computer?

 

 

  Line6Miller

silverhead Checkoutthebigbrain... 1,831 posts since
Apr 1, 2009
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5. Nov 17, 2009 5:28 PM in response to: caglayanyildiz
Re: Pod X3 Live blank screen and no sound
... I'm using Windows 7......But a funny thing is Monkey still doesn't show the firmware info and the driver details in its "update" page.

THe X3 is not yet fully compatible running on Win 7. See http://line6.com/community/groups/windows-7-public-beta-group

Line6Miller Line6Support 7,472 posts since
Mar 28, 2006
Currently Being Moderated
6. Nov 18, 2009 9:20 AM in response to: caglayanyildiz
RE: Pod X3 Live blank screen and no sound

As silverhead mentioned, we haven't implemented full Monkey compatibility with Windows 7 yet as we are not officially supporting that OS just yet.

 

  Has this answer been helpful?

 

 

  Line6Miller

Line6Miller Line6Support 7,472 posts since
Mar 28, 2006
Currently Being Moderated
7. Nov 19, 2009 8:53 AM in response to: caglayanyildiz
RE: Pod X3 Live blank screen and no sound

Just to follow up, it looks like some users may have found some work arounds for your problems in the public beta group. You should definitely have a look.

 

  Please let me know if this has helped at all. Thanks.

 

 

  Line6Miller

Line6Miller Line6Support 7,472 posts since
Mar 28, 2006
Currently Being Moderated
8. Nov 20, 2009 8:53 AM in response to: caglayanyildiz
RE: Pod X3 Live blank screen and no sound

Hello,

 

 

  It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

 

  Line6Miller

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