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7 Replies Last post: Nov 24, 2009 8:35 AM by Line6Miller  
sboender  
sboender
5 posts since
Nov 17, 2009
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Nov 19, 2009 10:10 AM

Pod Studio UX1 Not Working With Windows 7

Greetings,

 

I've gone through all of the support FAQs/discussions so this is a last-ditch attempt. I am getting sporadic performance from the UX1 on my laptop (brand new, core i7 processor, Win7, 4g ram).  Playback stutters, system sounds only happen sometimes (e.g. - running the "test" function on the sound devices control panel only plays sounds less than half the time) - thus I know it's not an issue with my DAW software.  Following the manual and support FAQs, I have:

 

1. disabled antivirus

2. disabled all wireless/bluetooth network adapters

3. disabled the computer's sound card

4. adjusted sound settings (buffers, size, etc.)

 

Still, the stuttering problem when playing back and the sporadic appearance of system sounds persists. I have the latest Line6 drivers and software. Any other tips?

 

Thanks.

Tags: pod, studio, ux1, windows, 7, stuttering
sboender  
sboender
5 posts since
Nov 17, 2009
Currently Being Moderated
1. Nov 20, 2009 1:00 PM in response to: sboender
Re: Pod Studio UX1 Not Working With Windows 7

Okay, so I was able to successfully install and operate the UX1 on my old Windows XP computer.  It worked flawlessly even though I did not turn off my antivirus, sound cards, wireless cards, and other background applications.  This leads me to suspect that the Windows 7 drivers aren't particularly ripe yet, or that perhaps I just have some random application running (or setting enabled) that gums up the UX1.  Guess I'll use the old machine for now, and keep an eye on drive updates from Line 6.

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Rowbi Guru
Rowbi
3,103 posts since
Nov 25, 2006
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2. Nov 20, 2009 1:07 PM in response to: sboender
Re: Pod Studio UX1 Not Working With Windows 7

sboender wrote:

 

This leads me to suspect that the Windows 7 drivers aren't particularly ripe yet

you're right.  windows 7 isn't supported yet.  but there is an open beta forum, so drop by there and you may get it working http://line6.com/community/groups/windows-7-public-beta-group

 

that said, pod farm works fine on my windows 7 64bit desktop and laptop, so you may be able to get it to work with different drivers.

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sboender  
sboender
5 posts since
Nov 17, 2009
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3. Nov 20, 2009 1:18 PM in response to: Rowbi
Re: Pod Studio UX1 Not Working With Windows 7

Cool. Actually, Pod Farm worked fine on the Win7 machine. It's just playback through any other application (in my case, general system sounds, iTunes and Acoustica Mixcraft) was extremely choppy/stutter-y. Anyways, just glad I didn't pop the old machine on ebay just yet. Thanks.

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Line6Miller Line6Support
Line6Miller
7,413 posts since
Mar 28, 2006
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4. Nov 20, 2009 3:47 PM in response to: sboender
RE: Pod Studio UX1 Not Working With Windows 7

Hello,

 

  We don't support Windows 7 yet but there have been other user experiencing similar issues. I am trying to track these in our public beta group so although I do not have a solution would you be able to answer my questions in thread attached to this link?

 

  http://line6.com/community/message/94934#94934

 

  Line6Miller

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sboender  
sboender
5 posts since
Nov 17, 2009
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5. Nov 20, 2009 4:01 PM in response to: Line6Miller
Re: RE: Pod Studio UX1 Not Working With Windows 7

Will do.

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Line6Miller Line6Support
Line6Miller
7,413 posts since
Mar 28, 2006
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6. Nov 20, 2009 4:48 PM in response to: sboender
RE: Pod Studio UX1 Not Working With Windows 7

Thank you for your info.

 

  If all of your questions have been answered please be sure to award Helpful and/or Correct points to community members who respond with helpful or correct answers, and close out the ticket as “answered” if your situation has been resolved. Thanks!

 

  Line6Miller

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Line6Miller Line6Support
Line6Miller
7,413 posts since
Mar 28, 2006
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7. Nov 24, 2009 8:35 AM in response to: sboender
RE: Pod Studio UX1 Not Working With Windows 7

Hello,

 

 

  It's been a couple of days since we've heard from you. We're going to assume your question has been answered and close this thread. If you still have questions please feel free to open a new question with us and we will answer your questions accordingly. Thanks!

 

  Line6Miller

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