Re: Cant See Purchased Model Packs in Reason 6.0.2

support@line6.com — Fri, 25 May 2012 16:24:29 GMT

First, please fill out you computer support profile so we know what you are using:

http://line6.com/account/supportProfile/

Please de-authorize, then, re-authorize your KB37 to your computer system using the Licene Manager software on the computer using Reason.

Do you have any other USB devices connecerted to the computer? Please remove all other USB devices (except for a mouse and keyboard on a desktop computer) while troubleshooting this problem. Completely remove ANY USB hubs, even if not in use, and test the KB37 on all of your computer's USB ports, preferably the back ports on a desktop system to test with Reason.

You may also want to try all of the tips in the following USB Troubleshooting document:

http://line6.com/support/docs/DOC-4282

If the problem persists and for all future technical support requests, please use the contact technical support link within the Support link at the top of the page:

http://line6.com/support/tickets/

Make sure to provide your Propellerhead username in the ticket to find your account.

Regards,

Line6Hugo

Cant See Purchased Model Packs in Reason 6.0.2

support@line6.com — Sun, 19 Feb 2012 02:43:31 GMT

Hi, I can only see the default patches in reason, yet I have model packs authorized. The only strange thing is that Propellerhead Record is listed as software but that was removed a while ago with the 6 reason upgrade. I tried to deauthorize and reauthorize and still cant see any Model Packs.

Thanks

Community: Message List - Cant See Purchased Model Packs in Reason 6.0.2

Re: Cant See Purchased Model Packs in Reason 6.0.2

Cant See Purchased Model Packs in Reason 6.0.2