Community: Message List - Pod HD Pro not detected by my computer.

Re: Pod HD Pro not detected by my computer.

support@line6.com — Sun, 10 Jun 2012 07:27:57 GMT

If the drivers are installed, and the HD seems to be booting up OK, USB is often the culprit. First hint is to remove all USB hubs (if you have them) and try another port. If a desktop PC: use a port round the back in preference to front. If a laptop, and there are ports on other edges, try one of these.

Also checkout the FAQ here -->http://line6.com/support/docs/DOC-4282

If none of this helps, try powering on the POD with the 'down' navigation key pressed. Then try connecting with Monkey.

Pod HD Pro not detected by my computer.

support@line6.com — Sun, 10 Jun 2012 06:38:10 GMT

Hi All,

I have downloaded Monkey (1.56, latest) and downloaded the driver for the HD Pro and tried to get the driver to install and recognise the pod but it comes up as device driver software was not successful.

I have tried downloading Monkey and the driver again, restarted etc. but nothing is working. I want load the new firmware but can't!

Has anyone had this problem? Does anyone know how to fix it?

Thanks in advance!

Stephen