Computer Audio Set Up and Troubleshooting

Hello Line 6ers,

We have gone live with a new forum platform at:

http://line6.com/support/index.

Please go there for your discussions and question for our community. Our previous forums are read-only at this time.

Thanks for your patience during this transition. We're confident that the new forum platform will help make your Line 6 experience a great one.

-Line 6 Customer Service

Fellow Line 6ers,

As many of you have seen by now, our forum communities were SPAMMED, starting on March 3. Since we were made aware of it, we attempted to address the issue in a number of different ways. As a last resort, we've restricted the ability to post to the forums to accounts created before the SPAM started. We do plan to allow full access to all users in the coming weeks.

If you have a technical question that our documentation does not answer, please create a support ticket at http://line6.com/support/.

We truly apologize for any inconvenience this issue may have caused you.

Line 6 Customer Service

A small number of Mac OS X 10.8 Mountain Lion customers have reported problems with noise or distortion occurring intermittently when recording or playing back audio over USB with Line 6 devices.  Mac Driver 7.2.4 implements several changes which should improve these issues on all Line 6 USB devices.

If you continue to have problems with audio using our latest 7.2.4 driver for Mac OS X, please submit a support ticket at http://line6.com/support/tickets/add.html.

Line 6 Customer Support

Hello Line 6ers,

We want you to know that we’re changing how we provide you support.

Previously, our forums were used as the mechanism to ask the Line 6 tech support staff and the community at large a question. The forums are still a good place to find advice about tone, computer configuration, and subjective questions about sound and application from other Line 6 users. The way to ask our tech support staff a direct question now is via a support ticket.

To create a support ticket, please go to http://Line6.com/support and select 'Contact Technical Support'.  To see your ticket, click My Account, then click Support Tickets.

Before asking us a direct question, we ask that you please look at our Knowledge Base, video tutorials, forums and manuals, as the answer you are looking for is probably already there. Additionally, a search made in our forums may show that your question has previously been asked and answered.

Marking a post as a question tells the community that you’re looking for help. Doing so also gives other members the incentive to answer it for points you can award them for helpful and correct answers.

Best regards,

Line 6 Support