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Uninstall USB Filter Driver to Avoid Blue Screens on Windows 7 (AMD Only)

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Created on: Mar 7, 2011 10:44 AM by ricksox - Last Modified:  Mar 10, 2011 10:54 AM by Line6Tony

There is a known compatibility issue with current Line 6 drivers and the AMD USB Filter driver that comes preinstalled on several AMD computers including HP and Compaq. This issue materializes in the form of constant blue screens when connecting a Line 6 device via USB to these computers. Uninstalling this USB Filter driver will resolve this issue. Below is a link to an article that takes you through the uninstall process for this driver step by step.

 

http://www.printavant.com/smartdongle/amd_filter_uninstall_7.html

 

Note: If you have an AMD PC with a different brand of video card or do not have ATI Catalyst installed and are still experiencing blue screens when you connect a Line 6 device you can manually check for the driver in your Windows system directory. If the driver is installed, it can usually be found at this location:

 

C:\Windows\system32\DRIVERS\usbfilter.sys

 

Delete the driver, restart your system and see if the problem still occurs when you connect your Line 6 Hardware.

 

Who Crashed is a useful and easy to use tool that can help you identify which drivers or devices are responsible for blue screens on Windows computers. Download it at http://www.resplendence.com/whocrashed