Model packs and licenses must be authorized for use with your computer and/or Line 6 device(s) using the Line 6 License Manager, which comes with Line 6 Monkey and is also a free download at http://line6.com/software/. Please see our License Manager FAQ at Line 6 License Manager FAQ for details on its use.

Q: What are the differences between Line 6 Model Packs?

A: If you would like to explore what model packs best fit your creative needs you can find a complete list and audio samples on our website:

Q: How Do I purchase model packs?
A: In order to purchase model packs, you’ll first need to create a Line 6 user account on our website. To do this, just click on the “sign up” link at the top of our homepage. Once you have created an account you’ll notice a “My Account” button will appear where it used to say “sign up”. Select “My Account” and go to the “personal info” link located on the left side of the page. Fill in all of the appropriate personal information. Now, you are ready to purchase model packs.

• Select the “Products” link at the top of the homepage.
• Click “Add-ons” on the left and select a model pack.

• Review specifications for your desired model pack then select "Click for price" or "Buy it now"

• At this point, under model packs, select the device in which you would be installing your model pack.
• Now select the particular model pack you would like to purchase and then select “ADD TO CART”
• At this point you will want to select “CHECK OUT”
• Once this is done, a license for your model pack is placed on your account and you must use the Line 6 License Manager software to authorize your Line 6 hardware with that license.

Q: Can I purchase model packs and /or plug-ins without a credit card?

A: Unfortunately, our accounting system is only set up to accept transactions with a credit/debit card, and this includes pre-paid credit/debit cards.

Q: How do I authorize my device(s) for use with my licenses?

• Download and install the latest version of Line 6 License Manager for your operating system from the Line 6 software page. Go to the following link for software downloads: Line 6 Software downloads.
• Before launching the Line 6 License Manager, be sure to have:
  • Your Internet connection active
  • And your Line 6 device connected, if you are using one.
    • Line 6 Hardware requires the installation of software drivers for the device to communicate with the computer.  Be sure to install these drivers using Line 6 Monkey.
      
• Launch the License Manager:
  • On Mac® - Go to /Applications/Line 6/Line 6 License Manager.
  • On Windows® - Go to Start menu\Programs\Line 6\Tools\Line 6 License Manager.
• Log in to your Line 6 account.
• Select the device to which you want to authorize for use with your licenses and click the Authorize button.
• Once the Authorization process completes, you may be prompted with a screen informing you that your Line 6 device includes some Add-Ons that need to be “Installed” on your device. If you are presented with this screen, click the Install button to proceed.
• At this point, you are able to use your licenses on your authorized device. Repeat this process with any other devices you want to authorize for use with your licenses.

Q: Can I use model packs without owning a Line 6 device?

A: Yes, if you own a Pod Farm 2.5x license. Since POD Farm 2.5x allows you to use your computer as the authorized device, any model packs in the account that holds the POD Farm 2.5x license are also made available.

Q: What if I sell my device? What happens to my licenses? Do I lose my packs?

A: If you intended to sell your licenses with the device, then you can “gift” the relevant store order(s) to the buyer (see how to “gift” below). If you didn’t intend to sell your licenses with the device, when the buyer runs the License Manager and logs in, it will prompt him to authorize the hardware, which will remove the device authorization from your account and restore the licenses for use with your account.

Q: If I buy a used unit with packs installed, can I transfer them to another device?
A: If you are a buyer and have purchased a Line 6 device with model packs installed, since you did not originally purchase your model pack, you do not have the license key in your purchase history. The owner would have to “gift” the model pack’s store order to your account (see how to “gift” below). You'd then be able to use the model pack on any of your authorized devices.

Q: Can I transfer model packs from my account to a different account?

A: Yes. This is called "gifting" (see how to “gift” below).

Q: How do I “gift” a store order?

A: Log in to your Line 6 account, visit the Purchase History page, and click the Details link for the order.  Click the link/button labeled "gift", then enter the destination Line 6 account username and click confirm.  The order will still show in your account history, but you will not have access to the license(s) from the order, be able to return it, or be able to gift it again.  In the giftee's account, they will see the order in their history, but not be able to return or gift it.  They will have access to all the license(s) in the order.

Q: How do I return my purchased license?

A: Each Line 6 license (except iLok) includes a 30-day money-back guarantee. You can log on to your Line 6 account, visit the Purchase History page, click the Details link for the order and click on "Return".  You must have fully deauthorized all of your devices using License Manager before the return process can begin. After deauthorizing your devices and completing the return process, you can re-authorize your devices to use with any remaining licenses.

Q: If anything happens to my Line 6 device, or my hard drive crashes, do I lose my licenses?
A: No, your model packs will be safe. They are tied to your Line 6 account, not your Line 6 devices, the software installation or your computer. Your Line6.com user account maintains a record of all model pack purchases. In the event that your device needs repairs or replacement, Line 6 Customer Support will be able to deauthorize the faulty device as needed.

Q: How can I tell if my models packs have been installed?

A: There are a few ways to tell if your model packs have successfully been installed into your device. If you are an owner of a POD XT family device, power the unit on after you have activated your pack. Upon power up your POD’s LCD screen will display “Model Packs Installed” and then flash the corresponding icon for your model pack. You can also access Edit Mode in your POD and scroll through your amp models. The new amp models will be displayed but preceded with the initials of your model pack. For example, “MS” corresponds to Metal Shop. If you purchased a model pack for your TonePort or GuitarPort hardware, the new models will be displayed under the Amp, Cab and Effects drop down menus in the Gearbox software.

Q: Can I put guitar model packs or the Gearbox or POD Farm plug-in onto a Bass PODxt?

A: No, the Bass PODxt series units cannot install model packs, POD Farm or  Gearbox plug-in, or be used to subscribe to Guitarport Online (GPO).

Q: Can I transfer model packs that are pre-installed on a unit to a different Line 6 device?

A: No, model packs and assets that are pre-installed (i.e. the FX Junkie model pack on a POD XT Live) are "hard-wired" and cannot be transferred off the unit.

Q: I purchased multiple Model packs  at the same time and now I would like to split the model packs between  different devices. Is this possible?

A: By using the License Manager, you can authorize your purchased Add-On(s) to more than one device at the same time.

Q: Will my packs erase memory or use up preset space?
A: Many of our users become confused when talking about models as opposed to presets. Let’s take a minute and clarify. Models are the different types of amplifiers, cabinets and effects that can be accessed in your Line 6 device. Presets are the sounds created using the models by us (factory), or by you (user), and are stored in banks in your POD or in the Tonelocker of your software if you are using a Toneport or Guitarport interface. That being said, your new model packs will not erase memory or take up preset space in your Line 6 device as we have dedicated the appropriate amount of space in your device.

Using Your Model Packs with other Online and Offline Computers

*Prerequisite:  Your hardware and all software licenses/add-ons must already be activated and authorized on your own computer (meaning, an internet connection is required and has been used for the initial activation of your POD Farm/Model Pack assets).

Transferring Activations

So you just upgraded your computer to the latest and greatest (this week anyway…) model, and want to move you licenses and your add-Ons to your new system? In this section, we’ll explain how to make the transfer process as easy as A-B-C, whether the new computer can connect to the internet or not.

Here's how on Windows XP:

Here's how on Windows Vista and 7:

Here's how on Mac OSX:

Transferring Authorizations to an Offline Computer

**Please Note:  You cannot transfer a COMPUTER authorization to use onto a different computer.  ONLY Line 6 hardware authorizations can be transferred to an offline computer.

On your computer:

Locate and copy all .aet files to removable media (burn to a CD, copy to a Flash drive, etc…).

In Windows® XP, these files can be found in the C:\Document_and_Settings\(username)\Application Data\Line 6\GuitarPort folder: Please see the image below:

In Windows Vista or Windows 7, these files can be found in the C:\Users\(username)\AppData\Roaming\Line6\Guitarport folder:

On MAC computers please go to HD > Users > 'your username' > Library > Application Support > Line 6 > GuitarPort:

- Copy the latest POD Farm or Gearbox installers to removable media, since the destination computer will not be able to download it.

On the destination computer:

- Install the POD Farm 1.12, 2.5x, or GearBox 3.72 software.

- Copy the .aet files from your removable media into the correct folder (described above).

***Please note: If there is no Guitarport folder in the location(s) specified above, you will need to manually create a Guitarport folder in that location and copy the .aet files into the newly created folder.