Dakotaruins Posted October 2, 2015 Share Posted October 2, 2015 I've been using my Pod UX1 for about 5 years now with absolutely no issues. Today i updated to El Capitan and suddenly i'm getting no audio from pod farm and no visible input signal.Not only that but when i try to open Logic Pro 9 it scans all my audio units and then stops on POD Farm forever. It will NOT scan Podfarm.What is wrong here? I have all the latest drivers etc but it just isn't working. Should i try reinstalling podfarm or is it simply that Line 6 hasn't updated it yet?HELP 1 Quote Link to comment Share on other sites More sharing options...
phil_m Posted October 2, 2015 Share Posted October 2, 2015 Line 6 hasn't released updated drivers yet. 1 Quote Link to comment Share on other sites More sharing options...
Dakotaruins Posted October 2, 2015 Author Share Posted October 2, 2015 Line 6 hasn't released updated drivers yet. Is there any word on when there will be some updated drivers? I only ask because i'm due to be recording bass for my album in 2 weeks and i use Podfarm for all the bass/clean guitar work Quote Link to comment Share on other sites More sharing options...
phil_m Posted October 2, 2015 Share Posted October 2, 2015 I haven't heard a timeframe yet, but I assume it won't be too long. Sorry I can't be of more help. 1 Quote Link to comment Share on other sites More sharing options...
Dakotaruins Posted October 2, 2015 Author Share Posted October 2, 2015 I haven't heard a timeframe yet, but I assume it won't be too long. Sorry I can't be of more help. No problem, thanks for letting me know, at least i know its not just a problem with my Macbook. I'll keep an eye out! 1 Quote Link to comment Share on other sites More sharing options...
BarryRadford Posted October 3, 2015 Share Posted October 3, 2015 I installed El Capitan yesterday, and now my UX1 doesn't work ! Drivers not installed from Line Six ? You better fix it soon, or I am going to Focusrite ! I've got projects I am working on ! Quote Link to comment Share on other sites More sharing options...
revelino Posted October 3, 2015 Share Posted October 3, 2015 Same here, no sound in my UX1 since I've installed El Capitan, it's totally unacceptable and not professional at all. I'm a Line6 client since a long time and I never met a such situation, if we don't have a solution fast I will consider to change to an another company, it's a shame ! All of us have works to do, agendas to follow and we can't know this kind of situation. Quote Link to comment Share on other sites More sharing options...
lebalze Posted October 4, 2015 Share Posted October 4, 2015 I'm thinking about denouncing line 6 for damage Quote Link to comment Share on other sites More sharing options...
zekabala Posted October 4, 2015 Share Posted October 4, 2015 The same problem with my UX1 ande POD HD500 !!! :( :angry: Quote Link to comment Share on other sites More sharing options...
helixlee998 Posted October 9, 2015 Share Posted October 9, 2015 Same as mind...ＰＬＺ!!! Quote Link to comment Share on other sites More sharing options...
claudiok Posted October 9, 2015 Share Posted October 9, 2015 :angry: Line 6 are lazy where is the updated driver? Quote Link to comment Share on other sites More sharing options...
allenmarti Posted October 12, 2015 Share Posted October 12, 2015 It has happened exactly the same to me. 2 years using Line6 UX1 without any issue and since I installed that kind of rubbish called El Capitan, UX1 is not working anymore. Please let us know urgently when drivers will be ready. Quote Link to comment Share on other sites More sharing options...
kklee100 Posted October 12, 2015 Share Posted October 12, 2015 Me, too. I hope Line 6 will release driver update ASAP. Quote Link to comment Share on other sites More sharing options...
kklee100 Posted October 14, 2015 Share Posted October 14, 2015 I wrote to service center and line 6 replied as below. I don't know what this reply means. Is line 6 working on driver update now? Or line 6 gives us up? " We're sorry you're experiencing issues with functionality. We have discovered an incompatibility of the Line 6 USB audio driver version 7.3.8 and Mac OS 10.11 El Capitan. After updating to MacOS 10.11 the Line 6 USB audio driver will no longer pass audio. Line 6 Applications that rely on this driver, for example Line 6 Monkey, will therefore not process audio or allow hardware configuration changes. Please understand that in addition to ensuring that the update resolves the current issue, we must also ensure that new issues are not introduced. We cannot commit to any specific release estimate for that reason. We thank you for your patronage and your patience. We apologize for any inconvenience you’ve experienced. Kind regards, Jason-Line 6 support" Quote Link to comment Share on other sites More sharing options...
captainpat123 Posted October 14, 2015 Share Posted October 14, 2015 This is a bit upsetting. I have just bought the UX1 and installed on my new iMac with El Capitan. I would have saved lots of time if I knew this before. Quote Link to comment Share on other sites More sharing options...
Andre_Color Posted October 16, 2015 Share Posted October 16, 2015 really too bad! I have tried to set up my UX 1 today and I thought it is my fault somehow... 3 hours for nothing :D I hope Line 6 will roll out an update soon. Quote Link to comment Share on other sites More sharing options...
kklee100 Posted October 16, 2015 Share Posted October 16, 2015 Some people said Mac OS X El Capitan 10.11.1 beta version works well with Line 6 product. So I tried and it worked so far !! Below is what I do: 1. You have to join the apple beta software program (https://beta.apple.com/sp/en/betaprogram/) to download the 10.11.1 beta version and then install it. 2. Then I download the Line 6 driver for Yosemite (http://line6.com/software/index.html) and then install it. 3. Reboot and it worked so far !! 1 Quote Link to comment Share on other sites More sharing options...
ArtHarg Posted October 16, 2015 Share Posted October 16, 2015 Same here, no sound in my UX1 since I've installed El Capitan, it's totally unacceptable and not professional at all. I'm a Line6 client since a long time and I never met a such situation, if we don't have a solution fast I will consider to change to an another company, it's a shame ! All of us have works to do, agendas to follow and we can't know this kind of situation. It is bad to have no sound from the UX1, yes. I feel your pain, same here. But if you are talking about "professional" then the fault is your own. You forgot one cardinal rule: if you rely on your equipment to work, you DON'T perform a major update like an OS update without knowing that everything you use is compatible with the new release. Especially not in the middle of a project. And I mean not just that you have not read about problems, but that people (preferably the developers) have verified that your setup works. And second, if you rely on your equipment to work then you should have a backup you can roll back to in case of problems. That said, I'm wondering why there is a mention of the incompatibility between the 7.3.8 drivers and Yosemite in the Japanese knowledge base but none in the English one… Quote Link to comment Share on other sites More sharing options...
johnvf5 Posted October 17, 2015 Share Posted October 17, 2015 I wrote to service center and line 6 replied as below. I don't know what this reply means. Is line 6 working on driver update now? Or line 6 gives us up? " We're sorry you're experiencing issues with functionality. We have discovered an incompatibility of the Line 6 USB audio driver version 7.3.8 and Mac OS 10.11 El Capitan. After updating to MacOS 10.11 the Line 6 USB audio driver will no longer pass audio. Line 6 Applications that rely on this driver, for example Line 6 Monkey, will therefore not process audio or allow hardware configuration changes. Please understand that in addition to ensuring that the update resolves the current issue, we must also ensure that new issues are not introduced. We cannot commit to any specific release estimate for that reason. We thank you for your patronage and your patience. We apologize for any inconvenience you’ve experienced. Kind regards, Jason-Line 6 support" Yikes. That doesn't bode well I think. I hope this isn't the end of my use of my UX1... Quote Link to comment Share on other sites More sharing options...
mg_rich Posted October 17, 2015 Share Posted October 17, 2015 Some people said Mac OS X El Capitan 10.11.1 beta version works well with Line 6 product. So I tried and it worked so far !! Below is what I do: 1. You have to join the apple beta software program (https://beta.apple.com/sp/en/betaprogram/) to download the 10.11.1 beta version and then install it. 2. Then I download the Line 6 driver for Yosemite (http://line6.com/software/index.html) and then install it. 3. Reboot and it worked so far !! Tnx man, it realy works!!! Quote Link to comment Share on other sites More sharing options...
thubert Posted October 17, 2015 Share Posted October 17, 2015 Same here... got a new Mac due to an complete hardware Issue with installed El Capitan... everything works fine exept the damn UX1... very upset. And i don't want to downgrade my whole system regarding security issues in Yosemite. But i think i'll have to. I don't know why you guys don't develop a driver during the beta of El Capitan - or even check it out that the old one is working in the beta. Do you really have so little Mac users? 1 Quote Link to comment Share on other sites More sharing options...
nosliwp Posted October 17, 2015 Share Posted October 17, 2015 I have no sound on UX2 :wacko: :wacko: Quote Link to comment Share on other sites More sharing options...
ignatius Posted October 18, 2015 Share Posted October 18, 2015 If I'm not mistaken this is the second time that Line 6 has been behind the ball when there has been an OS upgrade - or at least in my experience anyway. I'm seriously considering moving to another platform after this one. At the very least Line 6 should be posting updates as to their progress and an anticipated release date. Quote Link to comment Share on other sites More sharing options...
Triryche Posted October 19, 2015 Share Posted October 19, 2015 FWIW, users are reporting the issue is fixed with the current OSX beta, which would imply it was an issue on Apple's end. The El Captain release broke drivers for other interfaces too, not just Line6. So if it is a bug an Apple's end, why would any company try to write drives for it?? Quote Link to comment Share on other sites More sharing options...
austzy Posted October 19, 2015 Share Posted October 19, 2015 Upgraded to El Capitan 10.11.1 beta and my ux1 is working again!! :D Quote Link to comment Share on other sites More sharing options...
kklee100 Posted October 20, 2015 Share Posted October 20, 2015 FWIW, users are reporting the issue is fixed with the current OSX beta, which would imply it was an issue on Apple's end. The El Captain release broke drivers for other interfaces too, not just Line6. So if it is a bug an Apple's end, why would any company try to write drives for it?? Yes, I agree with you! it seems that Apple should be responsible for this, not Line 6. But I think line 6 can tell us to download 10.11.1 beta version to solve the problem temporarily, rather than doing nothing. And by the way, why Focusrite's product has no problem with El Capitan? Line 6 should think about it. Quote Link to comment Share on other sites More sharing options...
huguespzzl Posted October 20, 2015 Share Posted October 20, 2015 Any news about that bug with Podfarm UX1 in OS X El Capitan? Quote Link to comment Share on other sites More sharing options...
BigChas52 Posted October 21, 2015 Share Posted October 21, 2015 Yes, I agree with you! it seems that Apple should be responsible for this, not Line 6. But I think line 6 can tell us to download 10.11.1 beta version to solve the problem temporarily, rather than doing nothing. And by the way, why Focusrite's product has no problem with El Capitan? Line 6 should think about it. Not all of Focusrite's products are immune from this. The Scarlett products seem to have squeaked by though. You can get more info here https://discussions.apple.com/docs/DOC-8801 Quote Link to comment Share on other sites More sharing options...
phenix9 Posted October 21, 2015 Share Posted October 21, 2015 how long are we going to wait for playing guitar with the ux2 ?? i need that ux2 works !! to record myself Quote Link to comment Share on other sites More sharing options...
fer001 Posted October 23, 2015 Share Posted October 23, 2015 Just install the latest El Capitan 10.11.1 release https://support.apple.com/kb/DL1845?locale=en_US Quote Link to comment Share on other sites More sharing options...
ArtHarg Posted October 23, 2015 Share Posted October 23, 2015 I upgraded my Mac to El Capitan 10.11.1 yesterday. My UX1 works again. Yay! :D Quote Link to comment Share on other sites More sharing options...
allenmarti Posted October 23, 2015 Share Posted October 23, 2015 I upgraded my Mac to El Capitan 10.11.1 yesterday. My UX1 works again. Yay! :D So that means UX1 works now with OSX El Capitan, and nobody from line6 informs us? Hard to understand but we´ll try. Thanks for your post. Quote Link to comment Share on other sites More sharing options...
ArtHarg Posted October 23, 2015 Share Posted October 23, 2015 So that means UX1 works now with OSX El Capitan, and nobody from line6 informs us? Hard to understand but we´ll try. Thanks for your post. The update came out only yesterday… I'm thinking that Line6 want to make sure all their products work before they make a statement… Quote Link to comment Share on other sites More sharing options...
raedthorn Posted October 23, 2015 Share Posted October 23, 2015 My Pod Farm is still not working with the new update. Any ideas? The guitar port itself works since yesterday... 1 Quote Link to comment Share on other sites More sharing options...
phenix9 Posted October 23, 2015 Share Posted October 23, 2015 oh yeah !!! just launch the Apple update the new update works well :) Quote Link to comment Share on other sites More sharing options...
BarryRadford Posted October 24, 2015 Share Posted October 24, 2015 I went to the Apple Store and upgraded to El Capitan 10.11.1, and problem solved !!! I owe Line Six an apology. UX1 is working again !!! Quote Link to comment Share on other sites More sharing options...
phenix9 Posted October 24, 2015 Share Posted October 24, 2015 this is not Line 6 who solved this problem but Apple :) :P and i like very much the UX2 with these 2 orange circles with "levels" :) so cool Quote Link to comment Share on other sites More sharing options...
BigChas52 Posted October 24, 2015 Share Posted October 24, 2015 this is not Line 6 who solved this problem but Apple :) :P and i like very much the UX2 with these 2 orange circles with "levels" :) so cool To be fair, Line 6 didn't cause the problem either, Apple did ;) 1 Quote Link to comment Share on other sites More sharing options...
huguespzzl Posted December 17, 2015 Share Posted December 17, 2015 I just up dated the 10.11.2 and No sound! Any way to make it work? Quote Link to comment Share on other sites More sharing options...
huguespzzl Posted December 17, 2015 Share Posted December 17, 2015 Halp. Quote Link to comment Share on other sites More sharing options...
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