swiftie505 Posted December 1, 2017 Share Posted December 1, 2017 hi i have this problem so sorry if its yet another i will describe what i have done what has happened so hopefully someone could please give me an answer because at this stage i am very very worried. i recently purchased a hd500 used. it was a very well kept unit with very little signs of use and worked perfect for a few days. i loaded up the monkey thing and it showed all software was up to date and everything was good. when i got used to the unit i started to make and edit patches. i had already done a factory reset to try and remove patches the previous owner had on the unit but this didnt work but i realised that i could delete his settings or rather i coud turn the affects and amps to the empty space so i could try again. when i couldnt get the expression pedal to work i recalabrated the units pedals well just the expresson pedal. after this i turned the unit off and went to play a gig. when i powered the unit up it started in the logo loop and would not boot up. this was a desaster for me and i was lucky enough to have my 10 year old Boss me50 which got me out of a stick. when i went back to the unit the next day i tried the factory reset agin a few times but nothing changed. after this i read again the thousands of entries here and tried the power off and right one the flash is saying P aswell as the one below it the CPD or what every that is also ready P i went to try and connect the power unit later in the day but i think i may have hit the usb by mistate and think this is now broked as there was one pin bent and the plastic middle part is missing so i cannot connect the unit to the computer i have tried a few diffrent computers and cannot get it to comunicate to the unit nor can i seem to be able to download the drivers for the unit even though it was working at the start of the week. i have never broken and connection to an electrial device ever before bar the cheepest of cheep chineese rubish toys i once had. i have asked a computer shop and the usb repair will be at least 80euro for the usb plug the unit malfunctioned before any damage to the unit that i may have done so i am wondering is there any point in fixing this or what have others who have had this problem done to get the unit working i have seen this topic a lot so is my unit now as i think worthless or is there a fix. if i get the usb done can i reinstall the flash memory. has this worked for others as i have not seen any soloutions or positive ends to this that much here. i have also sent in a support ticket that i dont know what the outcome will be but i will say what support say this is a really big problem for me as i live in a very remote part of ireland and i have already spent a fortune on this used which i think after reading these fourm posts for the last few days seems like a very highly priced peice unreliable unit which i deeply regret purchasing over the gt100 i could have also bought for slightly less any help would be greatly greatly appreciated and if someone has a fix that works i will give them a free surf lesson if your ever in ireland lol. Quote Link to comment Share on other sites More sharing options...
swiftie505 Posted December 1, 2017 Author Share Posted December 1, 2017 hey Guru if you have decent soldering skills (and I suspect no) and the necessary equipment your right. if it was made from steel and i could weld it then maybe i own a soldering iorn but id be afraid to completely destroy the unit :) i am giving the unit to a computer repair show to hopefully fit a new usb unit as i live on the west coast of ireland with no service centers to do any work it will cost 80euro for the work to be done and i have to drive 50 miles to get there im wondering has other people who faced this issue gotten it fixed as i havent read may people say they got their units working again after this issue and i dont want to keep spending money if the monkey thing has not worked fro others at this point i am about to CRY with frustration as i only owned the unit for 2 days before it stopped working and it was expensive for me Quote Link to comment Share on other sites More sharing options...
swiftie505 Posted December 1, 2017 Author Share Posted December 1, 2017 thanks man you just never seem to hear about the stuff that eventually works for people on this just the horror stories :) Quote Link to comment Share on other sites More sharing options...
swiftie505 Posted December 12, 2017 Author Share Posted December 12, 2017 ploblem solved line6s suggestion post unti to another country for repairs so as tonight i have a shell that will be binned lol as its beyond economicial Quote Link to comment Share on other sites More sharing options...
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