dsouzaba Posted March 25, 2015 Share Posted March 25, 2015 Ok so just bought an Amplifi 150 and the FBV MKII shortboard and it is not performing like I expected. The Line 6 manuals are pretty spartan so thought I would come here for some help. I am using the Amplifi remote android system from my Galaxy S5. Here are my issues... 1. The amplifier seems to be working fine but I can't seem to either get the tone library patches to work or do any sort of tone editing. In other words I can use the 4 preset tones and I can stream music but if I want to engage a matching preset tone from the tone library, nothing happens. Also I tried to just edit one of the preset patches and the adjustments I make in the remote don't seem to make any audible changes. This is disappointing as it was the whole reason I bought this system. One other thing I will add is based on some of the videos I watched on YouTube, once the FBV is connected I thought the stomp box and wah tiles on the remote menu were supposed to light up but mine do not. Also in the main menu, the Tuner and Level buttons (under tools) are greyed out and don't work. Lastly, one thing I did in settings was to check the box that says Auto Tone Loading but that didn't seem to do anything and it actually seemed to uncheck itself when I restarted the remote. Not sure if any of this is relevant or not. 2. The footboard does not appear to be working properly at all. I can switch between the 4 presets and the volume/tone seem to work but the display is all messed up. I am linking to a video clip. There is no usable info on the display such as the tuner function, just random lines. https://www.youtube.com/watch?v=34YXxZf4gxc&feature=youtu.be Any help here would be greatly appreciated. I have several other Line 6 products and have found them pretty intuitive to troubleshoot on my own but I am a fish out of water here. Quote Link to comment Share on other sites More sharing options...
phil_m Posted March 25, 2015 Share Posted March 25, 2015 It sounds like you may need to update the amp's firmware. Does the amp show up as being paired in the remote app? It sounds like you aren't able to control anything with the app, and that's obviously not the expected behavior. Also, if you have the old firmware, you would be limited to just 4 presets with the FBV. The additional banks were added later. If you have a PC, you can use the USB utility to update the amp. The driver and the utility can be found here: http://line6.com/software/ If you have a Mac, you can use the app to do the update. Unfortunately, that take quite a bit longer - like 20-45 minutes. Quote Link to comment Share on other sites More sharing options...
dsouzaba Posted March 25, 2015 Author Share Posted March 25, 2015 It sounds like you may need to update the amp's firmware. Does the amp show up as being paired in the remote app? It sounds like you aren't able to control anything with the app, and that's obviously not the expected behavior. Also, if you have the old firmware, you would be limited to just 4 presets with the FBV. The additional banks were added later. If you have a PC, you can use the USB utility to update the amp. The driver and the utility can be found here: http://line6.com/software/ If you have a Mac, you can use the app to do the update. Unfortunately, that take quite a bit longer - like 20-45 minutes. How can I tell for sure if it is paired or not. I assumed it was because I was able to transmit music from my library and also videos from my phone to the amp. Also it would display which preset tone I was using, ie. Fidelity Lead. I am in the process of updating the firmware right now and will report back. Thank goodness I happened to have the appropriate cable buried in the back of my closet. Quote Link to comment Share on other sites More sharing options...
phil_m Posted March 25, 2015 Share Posted March 25, 2015 How can I tell for sure if it is paired or not. I assumed it was because I was able to transmit music from my library and also videos from my phone to the amp. Also it would display which preset tone I was using, ie. Fidelity Lead. I am in the process of updating the firmware right now and will report back. Thank goodness I happened to have the appropriate cable buried in the back of my closet. When you're in the app, if you go to the main menu, you should see the amp listed. It will say "Amplifi 150" with "connected" under it. You can stream audio via BT outside the app and without the app being synced. That's what was happening in your case. Prior to the last update, the Android app wasn't supported, so that's why you couldn't sync with the app. Quote Link to comment Share on other sites More sharing options...
dsouzaba Posted March 26, 2015 Author Share Posted March 26, 2015 When you're in the app, if you go to the main menu, you should see the amp listed. It will say "Amplifi 150" with "connected" under it. You can stream audio via BT outside the app and without the app being synced. That's what was happening in your case. Prior to the last update, the Android app wasn't supported, so that's why you couldn't sync with the app. OK I have "successfully" downloaded the 3 updates that showed online for the Amplifi 150 but it still does not appear to be connecting with the remote app. This is super frustrating. Is there anything else I should do? I already uninstalled and reinstalled the app and also unpaired and repaired the device via BT. Quote Link to comment Share on other sites More sharing options...
phil_m Posted March 26, 2015 Share Posted March 26, 2015 OK I have "successfully" downloaded the 3 updates that showed online for the Amplifi 150 but it still does not appear to be connecting with the remote app. This is super frustrating. Is there anything else I should do? I already uninstalled and reinstalled the app and also unpaired and repaired the device via BT. Sorry if this is a dumb question, but did you run the update to the amp? You only need to send the latest one, btw, and actually, I believe utility tells only gives you the latest one. After that, the only thing you would need to do is pair your tablet with the amp. You would pair it before starting the app. Then when you open the app, it should show up. Quote Link to comment Share on other sites More sharing options...
dsouzaba Posted March 26, 2015 Author Share Posted March 26, 2015 OK I think that worked. when I reinstalled it this time it simply asked me to do a power cycle at the end as opposed to a hard resent. I am now seeing the amp as connected in the app. Will try some features now. OK so the amp issues appear resolved. I now am able to pull up matching tones. Yay! I am still having problems with the footboard not displaying any readable information on the display screen. Any thoughts on that? My dealer is checking with their Line 6 rep. They thought the update would solve that but I will report back that is hasn't. Quote Link to comment Share on other sites More sharing options...
dsouzaba Posted March 27, 2015 Author Share Posted March 27, 2015 Well after the amp sat overnight the footboard now seems to be displaying the correct information for whatever reason. Problem solved I guess. Quote Link to comment Share on other sites More sharing options...
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