Well I got my pod x3 live almost 2 years and has always had the usb dropout issue, but I never got around to getting it fixed. I finally got around to making arangments to drive to the authorized service center and waited patiently for 2 weeks to get it back. Unfortunately, when I got it back, to my dismay, the pod's usb became completely useless. Now when I plug in my pod and try to update the drivers, all I get is "windows could not recognize the device because it has malfunctioned" or something along the lines of that. I took all the troubleshooting steps I could find on this website and others, tried reinstalling drivers, tried it on more than one computer. tried removing all drivers and files associated with line 6 or gearbox, including registry key entries,and reinstalling all the software clean. Nothing worked. So basically, I send my pod to a shop for 2 weeks and get it back in worse shape than it was to begin with. At least before I could still use gearbox

I am incredibly frustrated and severly disapointed with all parties involved in this situation. I am going to call the shop tomorrow and let them know. But I wanted to bring this to attention to any line 6 representatives. Dealing with the pod and trouble shooting has wasted a large amount of my time, which honestly is just plain rediculous. I was under the impression line 6 made quality products. But NOT checking their products for defects (especially when its a defect that effects a majority of the products) is going to probably deter me from buying any more line 6 products soon.

The shop told me their tech checked everything on the technical bulletin for the pod x3 live. So why exactly does my pod NOT connect to my computer?

The only other thing I can think of is that the USB Firmware needs to be updated, but without being able to connect through usb, I dont know how I will even update that????

If anyone has any suggestions please post them. I am out of ideas and extremely frustrated.