Mar 14, 2010 10:10 AM
No signal with M13
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I just got home and turned on my amp and I am getting no signal from my guitar. SO I plugged direct into the amp no effects and it worked fine. I narrowed it down to the M13 as all cables and pedals are working perfectly, no crackles in cables, no loose inputs, etc. SO I played around with the settings on the M13, did a factory reset, all to no avail. Then when I swapped it over to true bypass and turned off all the effects I got signal. Basically as long as the looper, tuner, DSP bypass, Distortion, Reverb, Delay, Filters are all off it works great. Rendering it useless. I have tried reseting it several times and no luck.
Has this problem happened before. Any suggestions on methods of attempting to fix this?
If I do a warranty exchange how long does it take to get a new one back. (I have a show in two weeks.)
sloan,
I recommend re-installing the flash memory on the M13 to see if that will resolve the problem. The instructions are located at the following link:
http://line6.com/community/click.jspa?searchID=441358&objectType=102&objectID=1395
If the problem persists, you will need to contact an authorized service center to get it fixed. You can check with them on their turnaround time:
http://line6.com/service_centers/
Regards,
Line6Hugo
Also, be sure to make sure you are plugged into the "LEFT/MONO" input and output on the M13. I know it seems silly, but there are so many jacks on the M13 that it is very easy to plug into the wrong ones (I have debugged two of my friend's rigs before when they had this simple problem).
If that doesn't work, try reinstalling firmware. If it still doesn't work, then I think it's going to be up to Line 6 to take care of you.
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