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Up to Discussions in GearBox

591 Views 3 Replies Latest reply: Mar 16, 2010 9:23 AM by Line6Hugo

GaryMc

2 posts since
Jan 24, 2010

Currently Being Moderated

Mar 13, 2010 11:01 PM

lesson videos crash GearBox

I have not been able to view the video lessons. GearBox crashes when I attemp to view a lesson.

Have tried to isolate the problem, but no luck. Any help would be greatly appreciated. Thanks

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Line6Andy
4,345 posts since
Jun 5, 2006

Currently Being Moderated

Mar 15, 2010 3:06 PM (in response to GaryMc)
RE: lesson videos crash GearBox

Hello,
Which version of Gearbox are you using? Can you roll back to a previous version to see if this changes anything?

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- GaryMc
  2 posts since
  Jan 24, 2010
  
  Currently Being Moderated
  
  Mar 15, 2010 9:03 PM (in response to Line6Andy)
  Re: RE: lesson videos crash GearBox
  
  Hi;
  
  Thanks for your reply. GearBox version is 3.71.
  I wouldn't know where to start on how to roll it back.
  
  Report Abuse
  
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Line6Hugo
6,332 posts since
Apr 8, 2007

Currently Being Moderated

Mar 16, 2010 9:23 AM (in response to GaryMc)
RE: lesson videos crash GearBox

Gary,

To roll back, uninstall the current version you have on your computer (3.71), then download and install the Gearbox 3.70 software from our download site to test as Line6Andy suggested:

http://line6.com/software/

Regards,

Line6Hugo

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