Hi,

I got the M13 about 6 months ago. Worked just fine untill about a month ago when it started having the power problem exactly as described in this thread (shutting down/starting up at random). I was in the middle of a live radio session when it first happened, which was quite awkward. I already bought a new power supply, thinking that that could be the problem, but it keeps doing it, very frequently. I bought it second hand from a guy that had only used it once (he had won it in a contest), which makes going to a store to have it fixed under warranty a bit difficult. Any suggestions for someone living in Belgium experiencing this problem?

thanks in advance!

I have had the unit for about 5 months. Never gigged. The unit power cycles itself almost everytime I play. Will GC warranty this??

(This is not good after I have had a Toneport UX2 die on me too - c'mon Line6)

Hey Guys,

Quick update. We are working on getting a unit back here from our neighbor to the north. As soon as it is here we are going to call the meeting of the minds. I have to go to the Musikmesse trade show next week so this will all likely happen in April finally. Thank you to all you guys waiting patiently, I do appreciate it.

Peace,

Rich

To jpdennis:

Yes - please see my post from Jan 31, 2010.  In it, I give the state of the unit after 'touching' the parameters, and was going to report back if problems surfaced again.  Since that time, I've had zero re-boots or problems.  Thanks again for the suggestion, which seems to have had a huge influence on the issue my unit was having.

litesnsirens: Please understand that I am not recommending this, but the answer to your question is 'Yes.'

During the period where I had issues after updating my M13's firmware, I had removed the unit from my pedalboard and was using the original M13 power supply to diagnose/troubleshoot.  After the problems disappeared (after jpdennis' suggestion to 'touch' the parameters), I installed the M13 back on my pedalboard.  Of course, I was concerned that the Voodoo Labs Pedal Power AC might wreak further havoc, but I was committed to at least giving it a shot.

Even though the Pedal Power AC is operating at the upper range of its current sourcing capacity with the M13, I've not had a problem (heat/overload of the Voodoo Labs unit, or M13 display/performance issues).  Somebody else's mileage may vary with this approach, and I believe the official word is that it's not recommended.

Your situation sounds different - perhaps something like a a voltage drop across your pedal snake cable, or maybe induced noise on its power lead.

Hi there,

I'm in the UK, so using 240v 50Hz power supply (original as supplied with M13)

Have had the unit for well over a year, running version 2.0 s/ware.

No problems at all until last night, when the power cycling started.

Kept doing it for 15-20 minutes, I tried different wall outlets, with and without guitar plugged in, in and out of effects loop, no (positive) effect.

Turned it off, found this thread and thought I would post my issues in the morning.

Powered M13 up this morning, it has been on for several hours, no glitches.

Would you believe it, as I am finishing this post it has started cycling again!!!!

Grrrrrrrrrrrrrrrrrrr

This is the worst type of fault, NOT CONSISTENT!

Guys, I cannot gig with this type of problem, please resolve it soonest

Thanks in advance

Tim

Hi all,

I posted about my experience on this problem earlier. After that my M13 was working fine maybe for a month. Then it started to do power cycling thing again and, i totaly lost my love with this unit. I didn't touched it for almost three months, only plugged my guitar to it a few times to use tuner.. yes, i used this big -replace all- unit just as a tuner for months. Then one day I tought about using the looper function while i was practicing. Plugged M13 to my guitar and amp again. It was fine, didn't turned itself on/off, sounded good (always did)...  So when i finished practicing, i left all setup as it is plugged to each other. Since then it didn't do on/off cycling for three months i guess.. i was even convinced that i could use it live instead of using it as a tuner or for home practice. Altough the only difference in application was my expression pedal was not plugged to the unit so i started to think maybe this has to do something with the problem... anyway, to make it short.. it did it again, and it does it frequently as before... it did that when expression pedal is plugged or not plugged.. it did that while using looper, it did that while tweaking parameters, it did that while using this or that effect / effect combinations, it did that when every effect was bypassed... it did that in any possible situation I can imagine.

By the way, I am still using the firmware 1.04 as it came from the factory... didn't updated anything, didn't do any factory reset etc... I only used it with it's own power supply. I belive it has nothing to do with the power supply / electricity. My cell phone started doing a very very similar turn itself off/on thing and it started to that after a firmware update which offers new functions. I totally belive this is a software problem.. or maybe some of ours units have bad hardware that can't cope with the software...

Mine has done it as well so there MUST be an issue goin' on. It has done it to me twice since owning the unit since mid Jan/2010.