Skip navigation
Line 6 - Support
Up to Discussions in POD Farm / POD Studio / TonePort
750 Views 1 Reply Latest reply: Mar 19, 2010 9:16 AM by Line6Hugo RSS
stevb91 Just Startin'
stevb91
1 posts since
Jan 14, 2010
Currently Being Moderated

Mar 17, 2010 11:00 PM

sound cuts out on ux1

When i first started playing my guitar in POD farm, it sounded fine.  I was playing for about ten minutes and then it stopped detecting my guitar.  I couldnt hear anything.  I closed pod farm and opened it again and the same thing happened.  sometimes it doesnt work from the start when i open pod farm and need to unplug the usb to bet it working again.  However, if my computer makes any other noises such as listening to music on itunes, i can hear the music through the ux1.  I've tried different instrument cables and reinstalling everything (drivers, pod farm, firmware, etc) and nothing has worked yet.

Tags: ux1
  • Line6Hugo Line 6
    Line6Hugo
    6,332 posts since
    Apr 8, 2007
    Currently Being Moderated
    Mar 19, 2010 9:16 AM (in response to stevb91)
    RE: sound cuts out on ux1

    stevb91,

       

      Can you please provide us with information on your computer system such as Manufacturer, model, processor type & speed, operating system version, amount of RAM, and whether this is a laptop or desktop.

       

      I recommend making sure you have all the latest Line 6 software/drivers installed on your computer.  Disconnect all other USB devices (except for a mouse, keyboard, and the UX1) while troubleshooting this issue.  Completely remove ANY USB hubs, even if not in use, and test the UX1 on all of your computer's USB ports.

       

      If the problem persists, I recommend testing on a different computer to isolate the problem.

       

      Regards,

       

      Line6Hugo

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points