Community: No Authorised Device Connected. Unable To Process Audio

Up to Discussions in POD Farm / POD Studio / TonePort

984 Views 3 Replies Latest reply: Mar 19, 2010 11:28 AM by Line6Perry

darren204

65 posts since
Jun 16, 2007

Currently Being Moderated

Mar 18, 2010 6:55 AM

No Authorised Device Connected. Unable To Process Audio

Every time I launch PodFarm standalone or plugin, I get a message that says "No Authorized Device Connected. Unable To Process Audio".

I have updated to the latest drivers, verified that everything is properly activated in Monkey and that the wind is coming from the right direction. I have uninstalled and re-installed all Line6 drivers (several times) and still the problem persists.

Could someone from support possibly assist or am I asking too much that my product works as it should?

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Line6Perry
6,652 posts since
Dec 26, 2007

Currently Being Moderated

Mar 18, 2010 4:51 PM (in response to darren204)
RE: No Authorised Device Connected. Unable To Process Audio

Hello,

Besides the driver uninstalls and reinstalls, did you try connecting your UX2 to every possible direct USB port on the host computer, testing both standalone and Plug-In mode of operation?

Do you have other USB devices connected currently as well? If so, could you temporary remove any non-critical devices (i.e. other than keyboard/mouse) and try testing, then let us know?

Regards,
L6Perry

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- darren204
  65 posts since
  Jun 16, 2007
  
  Currently Being Moderated
  
  Mar 19, 2010 12:53 AM (in response to Line6Perry)
  Re: RE: No Authorised Device Connected. Unable To Process Audio
  
  I've been through all that on my support profile. The UX2 is directly connected (no hubs - I don't even own one). The error occurs whether other devices are connected or not and with whichever port the UX2 is connected to.
  
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Line6Perry
6,652 posts since
Dec 26, 2007

Currently Being Moderated

Mar 19, 2010 11:28 AM (in response to darren204)
RE: No Authorised Device Connected. Unable To Process Audio

Hi Darren,

Line6Miller has logged a bug with our software developers and created a Support Ticket for you in which continued communication can take place.

I'll close this thread out because the inquiry is essentially the same as this thread: http://line6.com/community/thread/31677

Regards,
L6Perry

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Mar 18, 2010 6:55 AM

No Authorised Device Connected. Unable To Process Audio

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