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905 Views 3 Replies Latest reply: Mar 19, 2010 11:49 AM by TheRealZap RSS
shepstar1 Just Startin'
shepstar1
4 posts since
Jan 4, 2008
Currently Being Moderated

Mar 18, 2010 3:06 PM

Pod X3 Live Dial Not Working

Just recently my Pod X3 Live has developed a problem with the drive dial.  When I turn it, the value seems to 'skip' all over the place, e.g. when turning it clockwise, it will jump from 10% to 90% and then back to 20%.  Even though I dont have the dial on 90%, it will still show this on the display.  Only a couple of minutes ago I've realised that the dial is starting to die out, it won't recognise the setting I have it on at all.

 

I've had the unit for quite a while (since Dec 2007) so it's definitely not under warranty.  I was wondering if there is anyway I could rectify the problem myself by opening up the unit?  I believe it could be fixed easily by replacing or cleaning the potentiometer.

 

Thanks,

Carl.

Tags: pod, problem, dial, x3_live
  • Line6Hugo Line 6
    Line6Hugo
    6,332 posts since
    Apr 8, 2007
    Currently Being Moderated
    Mar 19, 2010 11:22 AM (in response to shepstar1)
    RE: Pod X3 Live Dial Not Working

    What you describe sounds like a bad pot and should be taken to an authorized service center:

       

      http://line6.com/service_centers/

       

      But if you wan to attempt to fix it yourself, it will be at your own risk of damaging anything else as we cannot provide you with parts or repair manuals.

       

      Regards,

       

      Line6Hugo

    • shepstar1 Just Startin'
      shepstar1
      4 posts since
      Jan 4, 2008
      Currently Being Moderated
      Mar 19, 2010 11:40 AM (in response to Line6Hugo)
      Re: RE: Pod X3 Live Dial Not Working

      Thanks for your reply. My nearest service centre is several hundred miles away (the only one in the UK) and if I was to send it there in the post my Pod, it would cost £30.  It would therefore cost £60 in total just for a round trip and then there would be the repair fee that would also apply.  I just feel that paying close to £100 just to get a pot fixed is a waste of money and I am surprised that there's only one centre in the entire country!

       

      Thanks for your help.

      Carl.

      • TheRealZap Expert Line 6 User
        TheRealZap
        9,066 posts since
        Dec 22, 2006
        Currently Being Moderated
        Mar 19, 2010 11:49 AM (in response to shepstar1)
        Re: RE: Pod X3 Live Dial Not Working

        nobody wants their stuff to break so i'm sorry to hear you are having trouble... but 100 pounds to fix a 500 pound unit is not that unreasonable... i mean you already got 2-3 years out of it... its still current gear has a new update that adds effects etc...

        even if you are ready for something new... fix for 100, sell for 300.... have an extra 200 towards the next thing..

        anyway.. just offering another perspective.

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