Skip navigation
Line 6 - Support
741 Views 2 Replies Latest reply: Mar 19, 2010 3:14 PM by himynameistommy RSS
himynameistommy Just Startin' 2 posts since
Dec 4, 2008
Currently Being Moderated

Mar 16, 2010 4:13 AM

Conflict with Radeon HD 5850

Just put in my Club 3D Radeon HD 5850 OC Edition.

Crackling sounds occur with any sound playback (audio/video, any software) via UX1.

Onboard sound device works perfectly fine!

 

System:

Q6600 @ 2.8GHz

4 GB RAM

Win7 (up-to-date)

POD Studio UX1 (up-to-date drivers)

 

Any solutions?

 

Thx in advance!

  • Line6Miller Line 6 11,613 posts since
    Mar 28, 2006
    Currently Being Moderated
    Mar 19, 2010 10:52 AM (in response to himynameistommy)
    RE: Conflict with Radeon HD 5850

    Hello,

       

      Just to clarify, you were getting no pops or clicks before you installed your new graphics card?

       

      Have you tried some of the tips below?

       

      1. Fill out your support profile at http://line6.com/account/supportprofile/

      2. Ensure that you have tested all cables to make sure that they are not defective (USB, audio, etc.)

      3. Ensure that you have all cables connections set up properly

      4. Adjust the Buffer Slider in the Line 6 Audio MIDI Control Panel. (Windows Users: Start/All Programs/Line6/Tools/Audio-MIDI Devices; Mac Users: System Preferences/Other/Audio-MIDI Devices)

      5. Adjust Sample Rates and Bit Depths in the Line 6 Audio MIDI Control Panel and ensure that the Sample Rates and Bit Depth settings in the Line 6 Audio MIDI Control Panel also match the project settings in your DAW/recording application

      6. Ensure that you have the Line 6 device set up in your operating system as the main input/output device (sound card); disable internal sound card in your operating system’s Device Manager control panel

      7. Ensure that your Line 6 USB Device is not connected to a powered USB hub; direct USB ports are required and please try ALL available direct USB ports during the troubleshooting process

      8. Remove all non-essential USB peripherals from the computer (not the mouse or keyboard)

      9. Disable any wireless cards on computer in Device Manager

      10. Set Power Schemes on computer in Control Panel (PC Only) to Always On

      11. There are also several other tips and optimizations you can make on your PC. Please refer to the following document for more information:

      http://line6.com/data/l/0a06007213339477ea0690cb2a/application/pdf/GearBox%203.5%20and%20later%20Windows%20XP%20&%20Vista%20Audio%20Tips%20&%20Optimizations%20(Rev%20A)%20-%20English.pdf

       

      Please try all of the above first and let us know if you continue to have any more problems. Thanks!

       

       

       

      Line6Miller

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points