No, haven't tried telephone support as it is not available in the UK.

Only after asking about four dozen times...

It also looks like the 'ticket' is going south as abstract comments such as 'waiting on customer' are beginning to appear'

I have absolutely zero confidence.

I expect not to proved wrong.

There is NOT a question waiting to answered by me. I've told you all I can (and I've told you that I've told you all I can). All relevant info was passed to you in the original threadS, the support profile the system profile info, the Monkey Diagnostics report.

Please do not continue to be evasive.

OK, so I obviously need to reset my parameters when it comes to the definition of 'answered'.

I took it that to be considered answered, a question or problem would have a definitive solution, or at the least either an apology and/or reason for being unable to provide one. Also, the party that decides if something is answered is usually the one that posed the question in the first place.

The Line 6 support system confuses (possibly deliberately) 'answered' with 'responded to'. These two things are not the same. I also continue to post here for the benefit of other hapless Line 6 victims.

Meanwhile, I continue to monitor the support ticket with some amusement.