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2439 Views 16 Replies Latest reply: Apr 10, 2010 6:45 PM by toneman2121 RSS
sergeromero Just Startin'
sergeromero
10 posts since
May 14, 2009
Currently Being Moderated

Mar 12, 2010 11:23 PM

Why am I not getting any sound

Hello,

 

I just downloaded the newly released driver version 4.0.2.3 and I am not getting any sound.

 

This is what I did:

 

1. Installed Gearbox version 3.71 installer.

2. Unistalled drivers.

3. Installed driver 4.0.2.3

4. Plugged everything and opened Gearbox

 

There is absolutely no sound and it seems that there is no signal getting to the Guitar Port.

 

Is this the correct way to install everything?

 

I have Windows 7, if this is the final release for the drivers what's going on?

 

Thank you.

  • Mr_Arkadin Expert Line 6 User
    Mr_Arkadin
    2,098 posts since
    Jan 25, 2007
    Currently Being Moderated
    Mar 13, 2010 12:24 AM (in response to sergeromero)
    Re: Why am I not getting any sound

    I have never uninstalled any Line 6 stuff. Just let the Monkey do it and follow the instructions. When you plug the USB cable in as instructed the drivers get loaded. Maybe the drivers aren't loaded, hence silence.

    • sergeromero Just Startin'
      sergeromero
      10 posts since
      May 14, 2009
      Currently Being Moderated
      Mar 13, 2010 7:27 AM (in response to Mr_Arkadin)
      Re: Why am I not getting any sound

      According to Monkey, the drivers ARE installed, I tried to use it to re-installed them and I got an error message saying that it was unable to and that I should install them manually.

      • sergeromero Just Startin'
        sergeromero
        10 posts since
        May 14, 2009
        Currently Being Moderated
        Mar 13, 2010 7:53 AM (in response to sergeromero)
        Re: Why am I not getting any sound

        Just tried something different:

         

        1. I installed the new driver 4.0.2.3

        2. Ran the Gearbox v.3.71 installer and unchecked all the drivers included in this installer

        3. Opened Gearbox

         

        Everything seemed to work ok, but after a couple of strums I lost all sound from every single application in the computer, just like with the betas.

  • sergeromero Just Startin'
    sergeromero
    10 posts since
    May 14, 2009
    Currently Being Moderated
    Mar 17, 2010 6:02 AM (in response to sergeromero)
    Re: Why am I not getting any sound

    Well, it's been a week since my original post and I am still waiting for any support person to tell me if I could do something to solve my problem.

     

    So far I've had to use a Bheriger interface to be able to record but I would love to use the Guitar Port again. Could anyone help, please?

     

    Thank you.

  • ricksox UberGuru
    ricksox
    11,641 posts since
    Mar 28, 2006
    Currently Being Moderated
    Mar 17, 2010 5:01 PM (in response to sergeromero)
    RE: Why am I not getting any sound

    Hello,

       

      I'm wondering if you are suffering from the same type of drop outs that others claim to be having.

       

      Can you describe to me in detail exactly how these audio drop outs occur?

       

      Is it a complete drop out that requires you to either unplug and replug your device or reboot your machine OR are the drop outs more like glitches, pops, and crackles?

       

      Can yo provide me with a recipe as to how you are able to reproduce these drop outs? Thanks.

       

       

      Line6Miller

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