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2462 Views 8 Replies Latest reply: Dec 30, 2010 7:07 AM by emi7 RSS
johnnypig Just Startin'
johnnypig
46 posts since
Aug 8, 2007
Currently Being Moderated

Aug 27, 2010 10:14 PM

Windows 7 x64 compatibility

Hi,

 

I'm still having strange problems (since may) with my UX1 podfarm 1 & 2 VST under windows 7 x64.

 

The rundown: Every reboot I have to replug my UX1, run monkey and then press Change Device... to recognize it. Then I have to open podfarm2 stand alone to see if it will do more than just pass a clean signal... that is the amps and effects often don't function the first try. If not then I have to repeat the process until it does. Same applies to the VST.

 

On top of that when the amps actually do work my metal pack amps do nothing. For instance if I load the stand alone or VST with the powerball model there is no effect and moving the knobs jumps to a radically new setting. Then if I load a default amp like the deluxe and back to the powerball, the powerball is in fact the deluxe model. There's also a 5 second or so delay when loading a metal pack amp.

 

Things I have tried to no avail:

Reinstalled drivers and podfarm2 many times

Reinstalled USB Firmware from my laptop (fails if attempted on this pc)

Used "refresh" to reactivate the metal pack and podfarm2 licenses

Reinstalled win7 x64 twice

 

Everything works fine on my laptop but it's just an older core2duo and isn't suitable for my recording work. The really strange part is that on this pc (my main recording machine) I also have OSX 10.6.4 installed as a hackintosh and my UX1 runs perfectly! I'd use that all the time but there's many plugins &etc I need on windows 7, and my RME PCI card lacks a proper driver. My UX1 functions perfectly on my former core2duo workstation running win7 x64 on a gigabyte motherboard.

 

So this is purely a win7 driver compatibility issue with my current motherboard, an Asus p7p55d.

 

Here's my hardware config:

 

Asus p7p55d motherboard

i7 860 (stock clock)

4gb ddr3 1600mhz ram

RME HDSP 9652 pci

Nvidia gtx260 video

2x 640gb SATA drives

1x 250gb IDE (for hackintosh)

Bluray / DVD drive

 

Thanks,

robo

Tags: ux1, vst, podfarm
  • johnnypig Just Startin'
    johnnypig
    46 posts since
    Aug 8, 2007
    Currently Being Moderated
    Aug 30, 2010 11:20 PM (in response to johnnypig)
    Re: Windows 7 x64 compatibility

    Bump...

     

    Anyone at all?

  • Triryche Expert Line 6 User
    Triryche
    3,698 posts since
    Feb 20, 2007
    Currently Being Moderated
    Aug 31, 2010 7:01 AM (in response to johnnypig)
    Re: Windows 7 x64 compatibility

    fyi...(from Line6 Announcement)

     

    I know it's not the answer you want to hear, I am in a similar situation, only it's with a PODxt - and I Blue Screen whenever I try to select it as my device.

     

     

    Support Bulletin for Drivers

     

    We’ve  received reports of a number of customers experiencing issues with our  drivers on certain Windows 7 machines. You may have experienced clicks  or pops in the audio while streaming or a Blue Screen under certain  circumstances. Please know that this does not happen on all machines,  and we are diligently working to track down the root cause of the issues  on these machines so we can fully address them

     

     

    Line  6 knows that your audio experience is important to you and we are  treating these issues as a top priority. The system information and  feedback that you have provided has been extremely helpful and we thank  you for helping us diagnose these issues.  We appreciate your patience  while we address this issue and give it our utmost attention – please  stay tuned as we will be posting updates on our progress as we aim  towards resolution.

     

     

    7/28/10

     

    Line  6 Is continuing the analysis of the issues and is making some headway  in understanding the root cause.  It would appear that changes in the  configuration in hardware are also contributing to the performance  issues that some have experienced, although we are continuing our  investigation, the findings are not conclusive yet.

     

     

    Again, we appreciate your patience during our investigation and we will continue to provide you updates on our progress.

     

     

    8/24/10

     

    As  promised, here is an update on our progress.  We are continuing to  research the cause of the issues, but have not found anything conclusive  just yet.  This continues to be a priority for our Engineering  department and will continue to provide updates as we discover more.

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