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1349 Views 1 Reply Latest reply: Dec 10, 2010 1:01 PM by ricksox RSS
ajellish Just Startin'
ajellish
1 posts since
Feb 18, 2008
Currently Being Moderated

Dec 8, 2010 8:38 PM

pod x3 live blank screen - dead

This is the first time I've ever posted or asked for help with a line 6 product. I don't want to bash line 6 and have had (and still do have) many line 6 products (Pod Pro, Pod 2.0, Flextone 3, Pod xt Live, and Pod x3 live). Although I've been disappointed with some products, I've always respected them and try to get the latest gear. My pod x3 live recently had what another user called the "full black lcd". http://line6.com/community/thread/21924 It died in the middle of a gig, talk about embarrassing. I've looked for updated solutions and haven't been able to find anything. Hooking it up to the computer has been no help, the x3 live is not recognized. Have any service centers been able to successfully repair what seems to be a fairly common issue?  What is a realistic potential cost of repairing this and is there any compensation for a loyal line 6 customer?

Tags: problem, x3l, pod_x3_live, x3_live
  • ricksox UberGuru
    ricksox
    11,641 posts since
    Mar 28, 2006
    Currently Being Moderated
    Dec 10, 2010 1:01 PM (in response to ajellish)
    RE: pod x3 live blank screen - dead

    Hello,

       

      I'm sorry to hear about your POD failing during a gig. That's never good.

       

      I have seen screens fail on the X3 Live but I don't believe this to be a fairly common problem. The perception on our forums can make it easy to think that but overall, this type of failure has been quite small.

       

      If you are out of warranty then you need to contact a local service center. Repairs can vary from place to place depending on the bench fees and hourly rates.

       

      It looks like you do have at least two authorized service centers near you so I would suggest you call both of them to compare rates and turnaround times, etc.

       

            

       

      Cascio Interstate Music (Srvc. Dept.)

      13819 West National Ave.

      New Berlin, Wisconsin

      53151

      262-786-0487 (phone)

      262-786-6840 (fax)

      backerman@casciointerstate.com

      interstatemusic.com

       

       

      Music Center Service

      7700 Greenbay Rd.

      Kenosha, Wisconsin

      53142

      262-697-0036 (phone)

       

       

       

      Line6Miller

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