Currently Being ModeratedJan 19, 2011 2:32 PM (in response to alsithi)Re: Problem.....what problem?
Yep..I agree....I am very happy with my HD 500...
I only had it two days before taking it out for a gig...I had only tweeked two tones, saved them...and that's what I used for the whole thing..
Having previous L6 gear has helped...but there are a few new things to get used to..but all in all..it was very easy to dial in just what I needed,,, within 30 min...
Currently Being ModeratedJan 19, 2011 4:00 PM (in response to alsithi)Re: Problem.....what problem?
I, too, started with Digitech (RP5, then RP10) then switched to Zoom (Player 3000 and then GFX 8) but like you said, I'd set them and forget them. If I needed to tweak I had to consult the manual as I would forget how! Finally got the HD500 and it is miles ahead of the competition with no brainer features such as low Imp out to PA (Hello?!)
To be fair, each unit had its advantages (on the RP10 you could step on a patch change button, play a fill riff, and step on the same button again to go back to the previous patch without having to look. I still miss that and the Zooms had seamless patch change with spillover of echo and reverb carried on into the next patch. Even they don't have this feature anymore!) But the current models of these companies in the same price range pale in comparison to the HD500! Very excited to own and use it live, however I am starting to get "option anxiety" over all the possibilities!
Currently Being ModeratedJan 19, 2011 6:51 PM (in response to toneman2121)Re: Problem.....what problem?
I went from a Boss unit, to a Mesa Quad, to the Pod XT live, then X3 live, now HD500. I've just about always run through a Mesa 2:95 into a H&K Attax 4x12. I would only trade the power amp, and only to go to a VHT/Fryette power amp. I REALLY like my rig right now. One of the great parts about the rig is that its flexible and portable. The HD's cab/mic simulation is working well enough for me, so that I can play through my monitors if I'm not playing in a really loud environment. Still prefer real speakers - then it's really easy to dial in a killer sound.
So I definitely won't be returning anything. There are things to improve, and I think a lot of people have been more upset with the lack of communication then with the hardware, software, and firmware updates. "Various bug fixes"? The only form of documentation available on a lot of the Pod's functionality (such as trying to determine what frequency means when you put it solely in terms of %'s, or what bugs the firmware actually fixes) is created by us, or others on the internet - other end consumers.
There's a lot of frustration over the Uber, because it completely changed its voicing, which in and of itself isn't that bad...but it replaces an amp that they WERE playing, and now have to make trade-offs deciding if that one amp is worth all the other improvements. It seems putting out a beta firmware simply with the v1.1 Uber and otherwise v1.2 would be a good idea. I'm sure more than two people have requested it, without any recognition that there is an issue.
So again, I'm happy, but please improve.
Currently Being ModeratedJan 19, 2011 8:47 PM (in response to alsithi)Re: Problem.....what problem?
Actually, the whole 'DSP Over' thing (or whatever it is called) has pretty much fizzled out, there hasn't been much talk about it in a while now. It seems like most of the complaints lately have been about other issues, and since Line6 has continued to acknowledged some of these issues as verified bugs, I would say the complaining has paid off, don't you think? I'm sure there are plenty of people who are 100% happy with the HD, but please don't talk down to those who are not 100% happy and chosen to voice their concerns with this product, this is after all a support forum so that is to be expected, isn't it?
Currently Being ModeratedJan 19, 2011 9:00 PM (in response to alsithi)Re: Problem.....what problem?
I agree. Very well said.
I am very happy with my HD500 and I rarely encounter the DSP limit. I also own a zoom GFX8 but quickly moved to a digitech GNX4. My GNX4 started to freak out so I needed a new processor. I looked at the digitech RP line and they moved backwards not forwards IMO. I also looked at the X3 live and that had everything I needed too but they were discontinued. In the end this processor is the only one on the market that has anything like my GNX4 and that's why I moved to Line 6 because the POD HD500 has it all. Plus more. I like it.
Currently Being ModeratedJan 19, 2011 9:07 PM (in response to alsithi)Re: Problem.....what problem?
I've used a decent amount of fx and modelers, longest being my vetta I've had since it came out..
So far, after getting used to how the HD500 works and reacts to things, the only real complaints I have right now are:
The supply of amp models is a bit... anorexic
Most of the EQ's are worthless unless used after the modelled amp
There is a learning curve, and I had to unlearn some things, at the same time, i've had to remind myself, this isn't a vetta/pod pro/gfx8/sgx2000/zoom, etc so stop treating i tlike one.. after that, it got easier.
At the same time, I'm not one who selects uber, and expects it to sound like an uber, I expect it to sound like.. me. uber (for example) just is the closest one to the sound I want, and I go from there.
Currently Being ModeratedJan 19, 2011 11:31 PM (in response to alsithi)Re: Problem.....what problem?
I'm certainly happy with my HD500. But do not confuse those that "moan" about specs limitations (e.g. no vocal preamps, only 16 amps etc) and those that report/complain about issues with the existing features. The number/choice of amps, as well as the number of available slots etc. are clearly indicated, and anybody who isn't happy with them didn't research enough before getting hold of the product. But once your volume spikes between patch changes, that's an issue that's certainly not "by design" -- people report (or downright complain) about it here (this is a support forum), line6 takes notice and fixes it, as indeed it did. It does not scare me to see problems being reported where it's due, i.e here.
Currently Being ModeratedJan 20, 2011 1:42 AM (in response to tommasi)Re: Problem.....what problem?
Yes, this is a support forum, but not just a complaints department!
Many of the people who post (and read) here are doing so in order to decide whether or not they should buy a Pod HD. I felt it was important to highlight the positive aspects of the unit because although there are clearly some problems with it, an awful lot of people are very happy indeed.
This forum is an essential source of information for prospective purchasers- many, like myself, do not have the option to 'try before you buy' and rely on places like this to assist in making a decision.
I made my decision, and am about 90% convinced that it was the right one. In the studio it is absolutely 100% the right unit, but twenty percent of me would probably go back to plug-and-forget, at least as far as gigging goes. Perhaps future updates will improve that figure in time?
My advice to the undecided is simple- if you like tweaking buy it, if you don't, don't!
Currently Being ModeratedJan 20, 2011 1:55 AM (in response to alsithi)Re: Problem.....what problem?
To be fair, It's tough to higlight the posistive aspects when many people have had theres die within a few days and tech support couldn't care less. My honest review would be great sounds, very versatile, needs about another year being debugged and during that time, the support team can attend a course.
Currently Being ModeratedJan 20, 2011 9:05 AM (in response to The_Edge)Re: Problem.....what problem?
To be fair, It's tough to higlight the posistive aspects when many people have had theres die within a few days and tech support couldn't care less.
Really?! Based on what exactly?
Currently Being ModeratedJan 20, 2011 9:36 AM (in response to ricksox)Re: Problem.....what problem?
Based on my initial thread being marked answered, my support ticket being closed, several others with the same problem receiving no help, my dealer being told "make sure your running current firmware" as help for a dead unit and generally no communication regarding serious problems. That's been my experience.
Currently Being ModeratedJan 20, 2011 12:42 PM (in response to The_Edge)Re: Problem.....what problem?
Yes. It looks like your issue wasn't handled very well with our service department and I've noted it and will talk to the appropriate parties. This loop issue is being investigated. I've taken it upon myself to get to the bottom of it. It's not affecting a "ton" of users but it IS affecting enough people to warrant a deep investigation. We have some units coming back that exhibit this problem that we will be testing.
Currently Being ModeratedJan 20, 2011 9:38 AM (in response to ricksox)Re: Problem.....what problem?
Yeah, I've said this numerous times - if your unit is malfunctioning, you need to return it to your vendor or contact a Line 6 service center (CALL THEM) to honor your warranty. You can't just post a thread on a forum and expect the Line 6 action squad to either fix it or replace it. As far as I know, that's never been how any company operates.
I haven't seen any "Line 6 failed to honor my warranty" posts.
Currently Being ModeratedJan 20, 2011 9:49 AM (in response to meambobbo)Re: Problem.....what problem?
The Edge, have you tried booting up in safe mode by holding the right button on the direction pad while powering it on, then trying to reinstall firmware? (http://line6.com/community/thread/50054) If this doesn't work (http://line6.com/community/thread/46226), call your vendor, tell him exactly that, and DEMAND a replacement. If he gives you grief, just keep pestering him. Keep explaining that he should be trying to help you and it reflects poorly on his business to dismiss distressed customers. Keep your cool. Just keep calling until he offers a replacement.
If you purchased the unit more than 1-3 month(s) ago, the vendor might not have an obligation to accept a return or offer a replacement. If that's his story, that's fine. Your Line 6 warranty covers the product for up to a year. Look here:
Notice the link to the service center locator - click that and put in your location and find your nearest service center, call them and explain your situation and that you'd like to honor the warranty. If there are none close by, and you have to ship it, then so be it. Explain that as well to them, and that you'd like to be reimbursed. I don't think they will, but it's worth a shot. You may have to eat the shipping, but it's better than holding on to a $500 brick.
Maybe the Pod HD is the Xbox 360 of the new decade, but I don't think there's that many bricks out there.
Currently Being ModeratedJan 20, 2011 10:06 AM (in response to meambobbo)Re: Problem.....what problem?
FYI, I tried to get them to cover shipping mine back when I got an RMA yesterday - they wouldn't. Some companies do this, others don't. Not a big deal for me since I might send it 2nd Day to get the ball rolling faster.
Currently Being ModeratedJan 20, 2011 10:54 AM (in response to jyflorida)Re: Problem.....what problem?
that was the only good thing about returning 2 different xbox 360's (the replacement for the first failed xbox also eventually failed) - they paid shipping.
the problem was that they'd ship you an empty box with a paid label already on it and your RMA and whatever else. so you'd have to wait 1-2 weeks for the box, then ship it - 1-2 weeks to get back to them. then they'd put it in a pile. after at least 2 more weeks they'd notify you you're getting a brand new one, and it'd take 1-2 weeks to get that.
multiply x2 and that's around 16 weeks, or 4 months.
my friend sent one back, and when he finally got a replacement shipped back, he tried to turn it on; and it was a brick. So he had to go through the entire process again and went basically 4 months straight without an xbox.
Currently Being ModeratedJan 20, 2011 12:31 PM (in response to meambobbo)Re: Problem.....what problem?
Honestly, I think some people will complain just to complain, and then go on public message boards so they can acquire a following of "me too"s.
I think if a lot of people put as much energy into effectively fixing the problem as they do bitching and maoning, their problems would go away pretty quick.
Currently Being ModeratedJan 20, 2011 5:57 AM (in response to alsithi)Re: Problem.....what problem?
You give good advice wrt the tweaking... Concerning the marketing towards prospective buyers, it is true that they might have a look here, but then it is not up to the customers to publicize a product.
Currently Being ModeratedJan 20, 2011 12:38 AM (in response to alsithi)Re: Problem.....what problem?
Yup no problem at all. I'll never have DSP limitations, odd ringing, inconsistant volumes between patches (same patch, tweaked for different guitars) and "fizzy" volume pedal controls again. I will however LOVE the new guitar I'm getting once the HD500 goes back for a refund.
Hey, maybe in a year, when ALL the bugs are kinked out, and the DSP limitation carp is dealt with, I'll take another plunge. Until then, I'll go happily back to my X3, which served me for 3 years.
Currently Being ModeratedJan 20, 2011 2:43 AM (in response to alsithi)Re: Problem.....what problem?
I really don't know what all the fuss is about. IMHO the HD500 does exactly what it is designed to do, ie provide guitar players with enough hardware to create the sound you've always dreamed of. What you get out of it is directly proportional to the effort you put in- what's wrong with that? If you have any kind of imagination it delivers the goods. Well, it does for me anyway.
Yes of course there are bugs- in modern technology there always are because there are so many variables. In the old days of discrete fx units the box only had one job to do, but with the HD there are millions of possible permutations and with the best will in the world they can't think of everything!
I cannot believe people are moaning about the limits of the fx slots when you consider the dazzling amount of possible combinations which ARE possible within the DSP limit. The routing and switching options are just out of this world!! Only 16 amps??? I'd have settled for ONE!!!
I've been using multifx for 20 years and finally I have a device that makes me WANT to play with it. First off was a Digitech RP1- lovely piece of kit but once I had a set of basic patches I never touched it again. Next came a Zoom GFX8- much better sounding than the RP, and in fact still sounds good, but again the patches I used in 2010 were the exact same ones I used in 2001.
My next buy was gonna be another Digitech, probably the RP1000, another unit which would have gone the same route, of 'ok, that'll do....' but I wanted more!
With the HD500, I got it!!!
end of rant;-)
I agree 99% well said.
the other 1% does respect that some people may want to use their device in a certain way, and if a bug is stopping them, then that's a pain... BUT there's very few big bugs that are show stoppers if any at all, and I think in some circumstances people have seen that it says you can run 8FX at once, so they've stacked up 8FX, and it hits the limit... so on principle they complain... but when you actually get down to using it, how many patches can you say you'd use more than 1 or 2 high DSP FX at once... honestly? I'm guessing rarely if at all. But I personally think having a DSP monitor saying the % of the DSP in use would be helpful, and I guess publishing the % of each FX would be helpful too... as even if L6 didn't publish it, as soon as you have a DSP % monitor, you can find out by adding each FX individually and seeing the DSP % used... at least that would help people say, ok my priority is using a dual recto model and a JCM800 model... and I want some reverb, so what reverb has low enough DSP that I can fit it into what's left after the amps are in use... would seem like a cool idea for tone builders...
anyway that's just me waffling on
Currently Being ModeratedJan 20, 2011 6:41 AM (in response to alsithi)Re: Problem.....what problem?
I might add that this Pod is very pedal friendly - much more so than previous ones. To me, this increases its versatility in a huge way. I've gotten a lot of killer tones using the Pod's pre-amp models and my distortion boxes in the FX loop that I had used with a traditional amp setup. Very useable FX loop. FWIW, according to my ears anyway, the best ones have been an OCD, Electro Harmonix English Muff'n, and the MXR Distortion 3. They really took the time to do it right and make something that can compete with the expensive stuff out there.