http://line6.com/store/item/114

That is what I just purchased for $129 dollars. I have other programs I can record with. I pretty much purhcased the program for the online effects and instant drummer. I do have the audio setup menu, and I have been playing with it for hours. Also you may like to know upon launching the program the first time I was asked to download and install UpdateRiffWorksStandardV2_6_3383 so I assume my version is up to date.

Below is a more detailed version of my troubleshooting steps. Maybe that will help.

I can record through RiffWorks and as I am playing I can see the levels of sound as I play at the bottom left, and bottom right. If I hit play after I am finished I can see the sound, but I can''t hear it play back. I have my default recording and playback device set to the M-Audio Fast Track Pro. When I first installed RiffWorks and tried to use the Audio Setup I received a message stating "RiffWorks is using your system default audio device, audio setup requires an ASIO device'" which lead me to discover the program couldn''t discover my audio devices without installing ASIO4ALL. After installing ASIO4ALL I was able to find and configure my M-Audio Fast Track Pro in RiffWorks but I continued to receive the message "the ASIO sample rate is not support by one of the USB interfaces" which then lead me to check my sample rates and I set it to 256. I then went to the M-Audio website and install the latest versions of the drivers for my device.

Now I am back at I can record through RiffWorks and as I am playing I can see the levels of sound as I play at the bottom left, and bottom right but I can’t hear the play back even when trying to play back through headphones or speakers using my on board sound, or my M-Audio Fast Track Pro. When I click audio setup I am able to get into that menu now and I see my output channel which is the M-Audio Fast Track Pro but the ASIO device says ASIO4ALL v2 and in your tutorials I see you have a hardware device selected. I confirmed the M-Audio Fast Track Pro device supports ASIO in the drivers, so it looks like it is a problem with RiffWorks. I can record using Audacity without any problems, and hear my play back through my M-Audio Fast Track Pro device.

I've also attached a screenshot of the Audio Setup menu which may or may not be helpful for you to see. As far as I can tell that is the only menu I can actually tinker with settings. I understand the product is supposed to be very verys simple, but some how I feel that is my problem.. I think if I had more control settings maybe I could figure this out. Based on the amount of settings available to change at this point I think I've tried everything possible short of buying another USB interface that someone else confirms working. I suspect my problem is RiffWorks not my hardware or configurations. I have a ticket in with Sonoma and I'm waiting to hear back from them. In the mean while if anyone has any suggestions my ears are open.

I would have to agree Line6Miller. I originally contacted Sonoma on Sat, Jan 22, 2011 at 2:54 PM. They just got back to me yesterday and I provided additional details as well as log files they requested. I will try to work with Sonoma first and let you know how I make out. For security purposes I have removed any personally identifiable information but I have attached the email thread between Sonoma support and myself up to this point. When I get more information I will let you know. Thanks for your reply.

My only complaint so far is their time between replies. I'm not happy about waiting days or weeks to to resolve this issue. If it takes more than 2 weeks to resolve I would call that unacceptable.