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4756 Views 34 Replies Latest reply: Feb 12, 2011 10:34 AM by teleplayer_fr RSS
teleplayer_fr Just Startin' 23 posts since
Dec 27, 2010
Currently Being Moderated

Jan 4, 2011 1:19 AM

DT50 Background Noise

Hi all,

 

I already posted the following in reply to the "DT50 Background Noise" topic in the DT50 discussion forum but this forum seems to be a better place for such a subject.

 

I have the DT50 112. An amazing amp! When I first tried it in the living room, I  didn't noticed any background noise but once I moved it to my home  studio a quite loud background noise appeared (something like a constant level white noise). For me, it was just a  consequence of the "ground/earth" problem I have in this room (house  extension which electrical network doesn't seem to be properly grounded).  However, I have noticed that turning the volume knobs down (channel and  master to zero) does not solve the problem. The noise is still there!  How is that possible? Do some of you face the same problem?

 

Thanks for your feedback,

N.

  • Rowbi Expert Line 6 User 7,745 posts since
    Nov 25, 2006
    Currently Being Moderated
    Jan 4, 2011 1:35 AM (in response to teleplayer_fr)
    Re: DT50 Background Noise

    well there's a chance that a poor earth connection could contribute to it being louder (perhaps it's worth having your house wiring looked at by an engineer... afterall the earth is there to save your life in the event of an electrocal fault... faulty earth usually means serious injury or death!).

     

    anyway back onto the amp after that public service announcement.. lol

     

    the nature of some types of amp is that they are noisey.  the noise comes from the tube power amp, and aften the master volume is before the power amp.  so that's why there's always a hum.

     

    does it change when you change the NFL to 1 and class to A/B and the other setting to pentode... as that mode should have very little noise.

     

    if it doesn' you could try reseating the tubes, as that coule be why moving it coused a hum.

     

    Cheers

     

    Rowbi

    • jws1982 Iknowathingortwo 263 posts since
      Jul 26, 2008
      Currently Being Moderated
      Jan 5, 2011 8:42 AM (in response to Rowbi)
      Re: DT50 Background Noise

      +1 check those tubes.  Class A setting will be noisier than A/B also, no matter where the master is.

      • gtrman100 Iknowathingortwo 479 posts since
        Jan 24, 2007
        Currently Being Moderated
        Jan 8, 2011 9:59 AM (in response to teleplayer_fr)
        Re: DT50 Background Noise

        A little info will be helpful to you..."model' III is the one with no negative feedback. When you remove negative feedback, the noise floor goes up, and the distortion characteristics of the tube output stage are changed. It's physics, there is no way around it. Amps like the Fender Vibro King and Custom Vibrolux Reverb have this same design and are as noisy as hell, but if you like the tone you tolerate it. If you like the tone of Topology III, you'll have to tolerate it too. It gives that more "open" and "loose" kind of distortion that is very touch sensitive.

          • Rowbi Expert Line 6 User 7,745 posts since
            Nov 25, 2006
            Currently Being Moderated
            Jan 10, 2011 1:56 AM (in response to teleplayer_fr)
            Re: DT50 Background Noise

            did you try my suggestion of the effects loop level?

             

            also a new version of firmware came out the other day for DT50, it may be worth a try to see if it lowers the noise floor.

             

            basically if you can't hear the noise when you play at a very low level (choose nfl 1, and have low gain and only half chan vol, then turn the master vol so the amp only just comes on volume wise).. can you play... now do you hear the background noise, as I don't when I do that... if you can, then I think there's something wrong... I suggest you could try it in another house to rule out noise on the power line (which is very possible) and then also see if it goes away without a guitar and cable plugged in...

             

            still there?  I'd call Line 6 for a service http://line6.com/service_centers/

              • Rowbi Expert Line 6 User 7,745 posts since
                Nov 25, 2006
                Currently Being Moderated
                Jan 11, 2011 12:52 AM (in response to teleplayer_fr)
                Re: DT50 Background Noise

                Rowbi > did you try my suggestion of the effects loop level?

                teleplayer>Yes, I did. It has no effect on the noise level.

                -that's strange, it does make a little difference to mine, but I'm usually using high gain settings, I think you mentioned you use the NFL 1 most of the time.

                 

                Rowbi > also a new version of firmware came out the other day for DT50

                teleplayer>I will give it a try asap.

                -Let us know how that goes.

                 

                Teleplayer> Rowbi, reading your last reply, it seems that you also have some background noise, don't you? I used to have very quiete tube amps and the DT50 is a bit confusing for me.

                 

                yes I do have a small level of background, but it's only slight.

                I have a selection of amps, some new and some vintage, and some of them hum from the transformer (not through the speaker) a little, others have a little background noise when idling.  to be honest my opinion of the DT50 is that in an ideal world, we'd have no noise... and there is such a world in the Spider Valve.  BUT to do what you can with the DT50 and a POD HD is truely amazing to me.  if I have to have that little bit of background noise when not playing to get the amazing features and tone I get from the DT50, it's more than worth it... the same can be said for some other amps.. if you want that plexi tone from a Marshall 1959SLP... be prepared to wreck your hearing and pi$$ off your neighbours..

                 

                Anyway that's just my opinion, I get frustrated about other things, like gear getting damaged and not looking brand new, whereas other people prefer that vintage worn look... I'd happily rip a vintage amp to bits and put it back together looking brand new and having made it only worth £1k and not £10k because of it... but that's just me... ha ha.

                 

                so after me waffling on, where was I...

                 

                I think if the noise thing is an issue for you, then now is the time to take it back.  it may well be that the noise you have is the same for everyone, but that doesn't mean it's acceptable to you, even if it is to many others.  you should get the gear that you feel 100% (or as close as possible) perfect for you... maybe this one will just niggle away at you... BUT please give it a good try out (tone-wise) first... as to me, it wounds AWESOME and the small level of background really doesn't bother me (I don't really notice it at all any more).

                 

                Cheers

                 

                Rowbi

                  • Rowbi Expert Line 6 User 7,745 posts since
                    Nov 25, 2006
                    Currently Being Moderated
                    Jan 12, 2011 9:24 AM (in response to teleplayer_fr)
                    Re: DT50 Background Noise

                    teleplayer_fr wrote:

                     

                    Hi all,

                     

                    Attached is a mp3 file giving an idea of the noise level generated by my amp.

                     

                    This is a recording I've done for the customer service of Woodbrass.com (where I bought my amp). Consequently, my comments are in french. Sorry! However, it should not be a problem to evaluate the generated noise.

                     

                    Here is the recording sequence : boring speech in french :-) -then-> approx. 10 seconds of "recording background level" with amp in standby (reference level) -then-> amp <ON> -then-> approx. 15 seconds of noise -then-> one more boring speech in french.

                     

                    The amp configuration was: Model-I, Pentode, Class A/B, 25W, master @ 12 o'clock, chan-drive @ 10  o'clock,  chan-bass @ 12  o'clock, chan-mid @ 2  o'clock, chan-treble @ 1  o'clock, chan-presence @ min, chan-reverb @ 9  o'clock, chan-volume @ max.

                     

                    Please listen to the attached mp3 and let me know whether or not my amp has a problem.

                     

                    Thanks again for your help guys.

                    N.

                     

                    Rowbi: I still have to upgrade my amp... will do it asap.

                    well it's really difficult to tell how loud that really is.  but if you listen to it so your speaking voice is at a normal speaking volume, then the amp sounds fine to me... honestly.

                     

                    but I would for sure test it against another amp that's the same..

                     

                    but unlike other amps (like the spider valve) the DT50 does have a little background noise on idle... that's just how it is.  for me, it's quiet enough not to bother me, even compared to my new marshall... that has a little hum, but it doesn't get louder with the volume, just like the DT50 doesn't.

                     

                    if you're still not happy, then either have L6 service it, or perhaps return it... every piece of gear isn't afterall suited to 100% of people.  that's my honest opinion

                     

                    Cheers

                     

                    Rowbi

                  • jpzardini Just Startin' 14 posts since
                    Jan 31, 2010
                    Currently Being Moderated
                    Feb 11, 2011 2:01 AM (in response to teleplayer_fr)
                    Re: DT50 Background Noise

                    Bonjour

                     

                    Vous parlez en Français ?

                     

                    Je ne parviens pas à avoir une réponse valable pour mon petit souci !

                     

                    Puis je vous le soumettre ???

                     

                    Merci

          • jws1982 Iknowathingortwo 263 posts since
            Jul 26, 2008
            Currently Being Moderated
            Jan 10, 2011 11:44 AM (in response to teleplayer_fr)
            Re: DT50 Background Noise

            I will say that I've tested the dt50 head and 112 combo extensively at Guitar Center, and neither amp exhibited excessive noise.  There was a little noise, mainly when using Class A, but it was never enough to be annoying.  When you checked the tubes, did you just make sure they were seated properly?  Or did you check to see if one was bad?

              • Nick_Mattocks Best of the Best 9,065 posts since
                Mar 26, 2007
                Currently Being Moderated
                Jan 10, 2011 12:15 PM (in response to teleplayer_fr)
                Re: DT50 Background Noise

                Hi

                 

                All tubes have heaters in them or they can't work.  There will undoubtedly be some light coming from the 12AX7 tubes but it won't be as obvious as with the power tubes.  The 12AX7 tubes are not likely to get as hot as the 5881 power tubes.  The 'pencil' test can be used to detect a microphonic tube (i.e. use a BIC ball point pen plastic tube or a pencil to lightly tap each tube with the amp on - the plastic is better insulated than a pencil).  If you find a microphonic tube it's wise to replace it or in the case of power tubes it's wise to replace them in pairs or quads and then re-bias the amp.

                 

                Nick

  • Rowbi Expert Line 6 User 7,745 posts since
    Nov 25, 2006
    Currently Being Moderated
    Jan 8, 2011 4:56 AM (in response to teleplayer_fr)
    Re: DT50 Background Noise

    here's another thing to try.

     

    on the back of the amp, turn the effects loop level to minimum if you're not using the loop.  that may help a little.

  • fraggle_ Just Startin' 10 posts since
    Sep 26, 2010
    Currently Being Moderated
    Jan 11, 2011 3:03 PM (in response to teleplayer_fr)
    Re: DT50 Background Noise

    It seem I have a similar issue with also some cracking noise with nothing wired on my DT212 (with latest firmware).

     

    I have tried all tricks read on this forum with no luck .

  • laplayantonio Guru 2,435 posts since
    Sep 26, 2006
    Currently Being Moderated
    Jan 13, 2011 4:38 AM (in response to teleplayer_fr)
    RE: DT50 Background Noise

    bonjour nicolas

       

      please read your ticket #141103 : http://line6.com/account/tickets/view/

       

      line6antonio

        • fraggle_ Just Startin' 10 posts since
          Sep 26, 2010
          Currently Being Moderated
          Jan 19, 2011 12:56 PM (in response to teleplayer_fr)
          Re: RE: DT50 Background Noise

          Ok, I will contact Thomann support then.

           

          Thks.

            • fraggle_ Just Startin' 10 posts since
              Sep 26, 2010
              Currently Being Moderated
              Jan 19, 2011 1:09 PM (in response to teleplayer_fr)
              Re: RE: DT50 Background Noise

              I'm facing even worse, my amp has cracking noise + background noise during normal operation.

            • Rowbi Expert Line 6 User 7,745 posts since
              Nov 25, 2006
              Currently Being Moderated
              Jan 20, 2011 5:55 AM (in response to teleplayer_fr)
              Re: RE: DT50 Background Noise

              teleplayer_fr wrote:

               

              Ok, I will contact Thomann support then.

              Forget to mention that my Line 6 Support Ticket clearly identifies the noise issue as a "known problem on some units". So, yes, it's a good idea to contact your dealer's customer service in case you're facing the problem.

              N.

              I'm not sure if that's 100% the case.  from what I know the way these amps work, there is a little background hiss all the time, and a little background hun on class A settings.  this is consistent with other class A amps also, so I'm not saying there's an issue.  the power the amps run on and other external interference sources can cause more noise on some amps, but I've discussed this with several other DT50 owners, and as long as your hiss or hum is not audible when you're playing even at low volume, then that's not a fault... hey even my brand new marshall has a little background hum... some tube amps aren't dead silent, as that's the nature of the beast.

               

              the crackle issue someone else said does sound like an issue though.

              • fraggle_ Just Startin' 10 posts since
                Sep 26, 2010
                Currently Being Moderated
                Jan 20, 2011 6:17 AM (in response to Rowbi)
                Re: RE: DT50 Background Noise

                The crackle issue is especially triggered with the BF LUX' or CLASS A15 or Super O setting on the POD HD.

                • Rowbi Expert Line 6 User 7,745 posts since
                  Nov 25, 2006
                  Currently Being Moderated
                  Jan 24, 2011 6:45 AM (in response to teleplayer_fr)
                  Re: RE: DT50 Background Noise

                  teleplayer_fr wrote:

                   

                  Rowbi,

                  I had several all tubes amps - Fender, Crate, DrZ, Reeves, Cornell, Fargen, ... -  none of them generated such white noise.

                  The "background noise" problem I had on my DT50 has been confirmed by both the Woodbrass amp tech and the Line 6 european support service.

                  I gave the latter a call today and it's now a fact that **SOME** DT50 units have problems. According to the guy I talk to, Line 6 US is investigating on the subject.

                  Woodbrass let me choose between an exchange or a refund, I chose... the exchange! A guy will even test the "new" amp before shipping.

                  I could complain about the Line 6 QC but their support service is really quick to react. BTW, Woddbrass.com also have a very efficient customer service.

                  My new DT50 should be there next week...

                  I also read that the new one is the same and you're getting a refund.

                   

                  That's a shame, but it's your call, and of course if you're not happy with something you've done the right thing.

                   

                  if there is indeed an issue with some of these, then I'm sure it'll get sorted out soon (with the ones affected) and you can all have great tone like me, with very little noise.

                   

                  Cheers

                   

                  Rowbi

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