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1261 Views 7 Replies Latest reply: Nov 20, 2012 9:31 AM by JTSC777 RSS
DexterP2006 Just Startin'
DexterP2006
2 posts since
Mar 16, 2006
Currently Being Moderated

May 24, 2011 3:22 PM

Error message when trying to install flash memory on Pod HD300

Hi,

 

I am using Line 6 Monkey to get my new Pod HD300 up to the latest versions of software. When upgrading the Flash Memory to v1.3.1 it comes back with a message saying (see attached):

 

Pod HD300 update failed

(Code 80009000) unknown midi error

Try the update again, making sure the cables are still connected

 

I am connected via USB rather than Midi, and am running Windows 7

 

Currently when I switch the unit on all the presets are set to "User", i.e. none of the presets are loaded.

 

Any ideas how I can reload the presets?

Attachments:
Tags: presets, problem, hd300
  • johnnyayyy Iknowathingortwo
    johnnyayyy
    1,170 posts since
    Feb 24, 2010
    Currently Being Moderated
    May 24, 2011 4:44 PM (in response to DexterP2006)
    Re: Error message when trying to install flash memory on Pod HD300

    DexterP2006 wrote:

     

    Hi,

     

    I am using Line 6 Monkey to get my new Pod HD300 up to the latest versions of software. When upgrading the Flash Memory to v1.3.1 it comes back with a message saying (see attached):

     

    Pod HD300 update failed

    (Code 80009000) unknown midi error

    Try the update again, making sure the cables are still connected

     

    I am connected via USB rather than Midi, and am running Windows 7

     

    Currently when I switch the unit on all the presets are set to "User", i.e. none of the presets are loaded.

     

    Any ideas how I can reload the presets?

    Go here and follow the procedure for a Factory Reset:

     

    http://line6.com/community/docs/DOC-2043

     

    Then download the 1.31 firmware from here:

     

    http://line6.com/software/

     

    Also make sure you have the latest drivers installed on your computer, the latest version of Monkey, and the latest version of HD Edit

     

    Connect the HD to your computer, open Monkey, select "HD300 firmware", choose "Update from file", direct Monkey to wherever you saved the firmware on your hard drive, click on the new firmware.

    • DexterP2006 Just Startin'
      DexterP2006
      2 posts since
      Mar 16, 2006
      Currently Being Moderated
      May 25, 2011 2:19 AM (in response to johnnyayyy)
      Re: Error message when trying to install flash memory on Pod HD300

      Thanks, I tried all of that. I definitely have the latest versions of drivers, Monkey and HD300 edit, but I still get the same error message and an HD300 that won't boot up (it flashes up with a boot error message then goes blank).

       

      I have rolled back to v1.0.1 of the flash memory, and when I do a factory reset it has reinstalled all of the presets - hurrah! When I plug my guitar in however I am not getting any sound whatsoever. I have tried the same guitar, lead and phones on a different effect box and they work fine there. I am not even able to get the tuner to work on the HD300 - any ideas?

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    May 25, 2011 4:15 PM (in response to DexterP2006)
    RE: Error message when trying to install flash memory on Pod HD300

    Hi,

       

      This is starting to sound like a hardware related issue. I would recommend taking the HD300 to an authorized service center for repair:

       

      http://line6.com/service_centers/

       

      Thanks,

      David

      Line 6 Customer Support

  • brix_axgrinder Just Startin'
    brix_axgrinder
    2 posts since
    Mar 7, 2012
    Currently Being Moderated
    Oct 3, 2012 3:54 AM (in response to DexterP2006)
    Re: Error message when trying to install flash memory on Pod HD300

    Hey guyz wanna know the answer or the solution for the flash memory 2.01.

     

     

    On your windows 7

     

     

    1 click on start

     

    2 click control panel

     

    3 click system and security

     

    4 click power options

     

    5 choose any power plan ( I go with High Performance)

     

    6 click change plan settings

     

    7 click change advanced power settings

     

    8 click usb settings

     

    9 click usb selecetive suspend setting

     

    10 change both settings to disabled.

     

     

    This fixes the problem. Windows 7 on most computers has the enabled which limits the amount of data it allows to pass through the usb port and closes it off after a short period of time to save power. These files are quite large therefore windows 7 is shutting down or slowing down the ports before the entire file is downloaded therfore causing the error.  PLease add a post to this to let me know if this works on your computer also. Worked immediately on mine..

     

    This solution is effective guyz from the great THE WHITES tnx to you Sir my gear is ok already...

     

    Ok guyz RUN FOR YOUR LIVES! Rock n Roll! Oh yeah oh yeah!

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