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1155 Views 5 Replies Latest reply: Jun 7, 2011 12:44 PM by Kneehow RSS
lacmore Just Startin'
lacmore
8 posts since
Mar 28, 2009
Currently Being Moderated

May 27, 2011 12:36 AM

Pod X3 Live does not work with macbook

Unable to update the USB firmware besides benefits I can not use the USB recording. Dissatisfied with this devise. Definitely not working as it should.

Tags: live, tone, line, problem, monkey, firmware, recording, pod_x3_live, pod_x3
  • Line6Don Line 6 Support
    Line6Don
    5,274 posts since
    Mar 14, 2011
    Currently Being Moderated
    May 31, 2011 4:40 PM (in response to lacmore)
    RE: Pod X3 Live does not work with macbook

    Hey lacmore,

       

      Make sure to install Line 6 Monkey as well as the drivers for your operating system before trying to connect the POD. They are both available for free download from our software page below:

       

      http://line6.com/software/

       

      After successfully installing Line 6 Monkey and the drivers please try removing any additional unnecessary USB and firmware devices from your computer when troubleshooting this issue. Make sure to connect it directly to a USB port and not a USB hub, extension, or keyboard of any kind, preferably connect it to a USB port on the rear of computer. Try using additional USB cables and every USB port available.

       

      Launch Line 6 Monkey and apply any updates that are available.

       

      If you are still having trouble with your USB connection, please refer to our USB Audio Troubleshooting information at the link below:

       

      http://line6.com/community/docs/DOC-4282

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Jun 3, 2011 5:35 PM (in response to lacmore)
    RE: Pod X3 Live does not work with macbook

    Hi,

       

      Is there a specific error message or behavior that keeps you from using the X3 for recording?

       

      Are you using a DAW? (i.e. Logic, Protools, Cubase)

       

      Are you using POD Farm 2.5 as a standalone app?

       

      Thanks,

      David

      Line 6 Customer Support 

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Jun 7, 2011 12:44 PM (in response to lacmore)
    Re: RE: Pod X3 Live does not work with macbook

    Have you tried booting up your Mac in 32-Bit mode? http://support.apple.com/kb/HT3773

     

    Assuming that there's nothing wrong internally with the X3 Live itself, you should try connecting it to a different computer altogether for a firmware/flash memory update.

     

    It can be done at any computer with Line 6 software installed and a high-speed internet connection. If you encounter the same exact scenario on a totally different computer, I'd start to suspect something wrong internally with the USB-portion of the X3 Live then.

     

    If possible, please try a different host computer. If Monkey "sees" the X3 Live on a different computer, you can update the USB firmware there. But if that's true, then you'll probably want to get your Mac checked out by an Apple Technician for possible USB resource-related issues.

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