Currently Being ModeratedJun 13, 2011 3:58 PM (in response to raulf2012)RE: Line 6 monkey doesn't see my amp
The FBV Express MKII uses drivers already present in Windows to connect the amp to your computer.
If the pedal is not connecting to the computer properly it is usually an OS issue.
Try different USB Ports and Cables.
Make sure you are not connected with a USB hub.
If that doesn't work, try the amp and pedal with a different computer.
Line 6 Customer Support
Currently Being ModeratedJun 14, 2011 7:45 PM (in response to Line6david)Re: RE: Line 6 monkey doesn't see my amp
I tried all the usb ports with the same problem, a little extra info, I had the amp turned on and connected the pedal but not yet connected to the computer via usb port, when i did connect the fbv pedal and computer on the lower right side of the screen it said usb device not recognized. When i do the same thing but have the amp off it has no trouble in finding the fbv pedal its only when the amp is turned on that it messes stuff up.
Also i swaped all the cables and the same problems came up. I have already tried it on a laptop that runs on completly differnet stuff as my computer and it had the same problems. I can try to find someone elses computer to use but that might take a couple of days.
Currently Being ModeratedJun 15, 2011 3:44 PM (in response to raulf2012)RE: Line 6 monkey doesn't see my amp
I have created a support ticket for you regarding this situation. A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.