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791 Views 1 Reply Latest reply: Jun 30, 2011 9:59 AM by Line6Don RSS
kkailath Just Startin'
kkailath
1 posts since
Apr 10, 43443
Currently Being Moderated

Jun 28, 2011 9:56 PM

Why does restarting my computer cause my Line 6 UX2 Drivers to revert from 4.2.4.4 to the prior version?

Every time I restart my computer my Line 6 UX2 Drivers revert from 4.2.4.4 to the prior version, 4.1.something. If I plug my UX2 into the USB port when the drivers are out of date, it causes my computer to have a blue screen of death citing "page_fault_in_nonpaged_area." I'm getting tired of having to reinstall the drivers every single time I want to use my UX2 and I only got the device a week ago. If you have any suggestions as to how to fix this issue I would love to hear them. Thank you.

Tags: ux2, drivers, line_6, blue_screen_of_death
  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jun 30, 2011 9:59 AM (in response to kkailath)
    RE: Why does restarting my computer cause my Line 6 UX2 Drivers to revert from 4.2.4.4 to the prior version?

    Hey kkailath,

       

      I would recommend performing any available windows updates, update all of your hardware components on the computer as well, for example video cards, sound cards, motherboards. I would also recommend to de-fragmenting your hard drive as well.

       

      Please try using the Line 6 Uninstaller located at:

       

      C:\Program Files\Line6\Tools

       

      Launch Line 6 Uninstaller and uninstall all of the of your current Line 6 components.

       

      Download the most recent version of the Drivers and Line 6 Monkey from our software page:

       

      http://line6.com/software/

       

      Install the drivers, and after it completes successfully, launch Line 6 Monkey to verify it installed correctly as well as download and update any other necessary components.

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