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2778 Views 18 Replies Latest reply: Aug 12, 2011 9:29 AM by billshoup RSS
billshoup Just Startin' 12 posts since
Oct 27, 43448
Currently Being Moderated

Jun 24, 2011 1:26 PM

Register/Repair XDS Wireless

Hello,

I am having a very intermittent problem with my XDS wireless.  In the process of investigating how I might be able to get this repaired, I've been asked to register it, however I assume that the serial numbers are pre-Line 6.  The serial number for the XDR1 is 9011195, and the serial number for the XDT1 is 9017154.  Under the FAQ's it says I should be able to ask you to register those serial numbers for me.  I would love to describe the problem I am having if any one is interested.  It is very difficult to reproduce (unless I am on a gig of course, when it ALWAYS happens).  :-)

 

Bill Shoup

  • Line6Don Line 6 Support 5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jun 28, 2011 1:52 PM (in response to billshoup)
    RE: Register/Repair XDS Wireless

    Hey billshoup,

       

      If the problem you are having is related to drop outs please reference the link below for information on troubleshooting drop outs:

       

      http://line6.com/community/docs/DOC-2217

       

      As far as registering the product is concerned, I was unable to register the serial numbers you have provided.

       

      If your issue does not pertain to drop outs, please elaborate about the trouble you are experiencing.

       

      • dboomer Line 6 Support 1,997 posts since
        Oct 13, 2008
        Currently Being Moderated
        Jun 28, 2011 9:54 PM (in response to billshoup)
        Re: RE: Register/Repair XDS Wireless

        Don't know if the Ghost is an issue.  Generally if an instrument will work sucessfully with a cable it will work with our wireless.  Being that you don't have an issue using a different instrument you'll need to rule out the strat itself as the problem.  How is the ghost wired along with the strat's pickups?  What sums them?  Any preamps or battery operated anything in the guitar?  Are you using our factory input cable?

         

        For a cell phone to be an issue they would likely need to be inches apart so that's unlikely anyway.

          • dboomer Line 6 Support 1,997 posts since
            Oct 13, 2008
            Currently Being Moderated
            Jun 30, 2011 7:09 AM (in response to billshoup)
            Re: RE: Register/Repair XDS Wireless

            My concern about summing is that passive summing may be loading one of your pickups.  Do you a have access to a different electric guitar so you could rule out your guitar as the problem?

  • Line6Hugo Line 6 6,580 posts since
    Apr 8, 2007
    Currently Being Moderated
    Jul 1, 2011 10:28 AM (in response to billshoup)
    RE: Register/Repair XDS Wireless

    I suggest just trying a different guitar to investigate further.  You should just need a mono input cable to send your guitar signal (whether thats piezo or mags) into the transmitter.

       

      Regards,

       

      Line6Hugo

      • dboomer Line 6 Support 1,997 posts since
        Oct 13, 2008
        Currently Being Moderated
        Jul 1, 2011 1:57 PM (in response to billshoup)
        Re: RE: Register/Repair XDS Wireless

        Figures

         

        Let me check ... you ARE going into the transmitter with a standard T/S 1/4" cable and not a TRS cable, correct?

  • Line6Don Line 6 Support 5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jul 7, 2011 3:03 PM (in response to billshoup)
    RE: Register/Repair XDS Wireless

    Hey billshoup,

       

      I do not think the electronic photo frame is contributing to the interference you are experiencing. Please continue to try and reproduce the problem using another guitar to help confirm if the issue is directly related to the strat or not.

       

      Thank you.

        • dboomer Line 6 Support 1,997 posts since
          Oct 13, 2008
          Currently Being Moderated
          Jul 9, 2011 8:29 PM (in response to billshoup)
          Re: RE: Register/Repair XDS Wireless

          Can you possible send me a wav or aif file.  MP3's are processed and are worthless for diagnosing problems.  Send it to dboomer@line6.com.

            • dboomer Line 6 Support 1,997 posts since
              Oct 13, 2008
              Currently Being Moderated
              Jul 12, 2011 9:19 AM (in response to billshoup)
              Re: RE: Register/Repair XDS Wireless

              After looking at the file I'm pretty sure you have a hardware issue with the receiver.  Please contact our service dept to get it corrected (see "contact us" at bottom of page)

  • Line6Don Line 6 Support 5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Jul 8, 2011 9:05 AM (in response to billshoup)
    RE: Register/Repair XDS Wireless

    Hey billshoup,

       

      Thank you for posting your results. Glad to see that powering off the unit and powering it on alleviates the issue, although I'd like to see if dboomer's can shed some light onto your most recent findings. Keep letting us know your results.

       

      Thank you.

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