Community: Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.

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2583 Views 6 Replies Latest reply: Jan 2, 2013 8:13 PM by Gunman04

psll6

3 posts since
Aug 14, 2010

Currently Being Moderated

Jul 12, 2011 3:57 PM

Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.

Hi Tech support team,

When I register my brand new POD HD 500 (just purchased), there is following error massage (pls see attached file). Why? And how can I register my gear?

"An error occurred while processing your request.

ESN could not be verified. Please confirm the supplied USN. ( Error: 523)"

Thanks,

PSL

Attachments:

ATT2.png (21.7 K)

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Tags: error, pod, hd, not, the, an, 500, please, your, esn, while, be, could, processing, occurred, request., (, error:, verified., confirm, supplied, usn., 523)

spacejames
4 posts since
Oct 14, 43498

Currently Being Moderated

Jul 12, 2011 7:04 PM (in response to psll6)
Re: Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.

I'm getting the same error too.

On my brand new Toneport-UX2

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Mr_Arkadin
2,379 posts since
Jan 25, 2007

Currently Being Moderated

Jul 13, 2011 10:27 AM (in response to psll6)
Re: Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.

This site seems to be on a go slow at the moment - I would try again when it's fixed. Took my five minutes just to post this reply.

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jasonsteck
1 posts since
Apr 30, 2011

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Aug 21, 2011 8:04 PM (in response to psll6)
Re: Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.

i bought my hd500 today and im getting this error, they need to fix this

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- pint32
  4 posts since
  Oct 23, 2009
  
  Currently Being Moderated
  
  Aug 21, 2011 10:55 PM (in response to jasonsteck)
  Re: Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.
  
  Have you guys actually inserted the whole serial number that is on the bottom of your hd500? The one that is automatically filled in is only the beginning of it.
  
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  - mauritzSA
    4 posts since
    Sep 27, 2011
    
    Currently Being Moderated
    
    Feb 27, 2012 4:12 AM (in response to pint32)
    Re: Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.
    
    Must say, I feel like an idiot. Thanks for thinking for me
    
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  - Gunman04
    1 posts since
    Jan 2, 2013
    
    Currently Being Moderated
    
    Jan 2, 2013 8:13 PM (in response to pint32)
    Re: Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.
    
    even when i do this it still gives me and error.
    
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Jul 12, 2011 3:57 PM

Need help!!!, I can not register my new POD HD 500 !!, there is Error: 523.

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