Currently Being ModeratedJul 28, 2011 4:19 PM (in response to angerman1888)Re: update/driver issues
OK. Not trying to be picky. But everything you say is download.....Did you double click the file after it downloaded? Did you see the drivers load? I mean did you see the driver load installer run?
Currently Being ModeratedJul 29, 2011 9:45 AM (in response to angerman1888)Re: update/driver issues
Hi Guys. I'm new to this forum having just purchased a Pod HD500. But I seem to be having a problem installing the drivers for it. I have installed both Line6 Monkey & HD500 Edit. My PC picks up that I have connected the HD500 and then asks for drivers ( I Don't use the PC's method as it can't find any drivers for the HD500 over the internet). Instead I start up Line6 Monkey which indeed tells me that there are drivers to be downloaded (Lastest version 126.96.36.199). I successfully download these onto my PC. But when I restart Line6 Monkey it says my HD500 is not connected and still says I have the SAME drivers to download? As anyone else had this problem or can anyone shed some ideas what I'm doing wrong?
Thanks in advance
We need more detail here. You said you successfully downloaded the drivers onto your PC but did you INSTALL them? The XP driver install process is comprised of two parts. Monkey will download the drivers and then take you through the LINE 6 driver install Wizard. When that wizard instructs you to plug your POD in that's when the PC should beep and launch its own install wizard which you also need to go through.
Are you doing exactly what this video instructs you to do?
Currently Being ModeratedAug 2, 2011 4:48 PM (in response to angerman1888)RE: update/driver issues
If you are using Windows XP, you will need to make sure and follow along with the windows driver installation that follows the Line 6 Driver installer wizard. Make sure to review the link to the video tutorial Line6Miller provided for us, this should answer any further questions you may have.
Currently Being ModeratedAug 5, 2011 8:09 AM (in response to angerman1888)Re: update/driver issues
It has been at least 48 hours since we've heard from you. We're going to assume your question has been answered and close this support thread. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly. Thanks!
Line 6 Support