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756 Views 2 Replies Latest reply: Aug 3, 2011 11:14 AM by Kneehow RSS
tristessamusic Just Startin'
tristessamusic
6 posts since
Jun 23, 2006
Currently Being Moderated

Jul 31, 2011 8:25 PM

M13 issue...

IMAG0960.jpgThis happened today to my M13.  As you can see the the vertical line making Echo look Edho.  Not sure what to make of it.  Anyone else have this issue?  Is it something I need to worry about as in my M13 starting to crash?  Do I just need to reset it?  Thanks for our help.

Tags: 6, line, problem, m13, display
  • Line6Don Line 6 Support
    Line6Don
    5,275 posts since
    Mar 14, 2011
    Currently Being Moderated
    Aug 3, 2011 9:39 AM (in response to tristessamusic)
    RE: M13 issue...

    Hey tristessamusic,

       

      Is the line there in the same place for every model and effect? or is it just the Sweep Echo model that is displayed incorrectly?

       

      I don't believe that a factory reset would address this sort of issue if it was software related, you would need to reinstall the latest flash memory to address any sort of software issue like that. We have instructions to do so available at the link below:

       

      http://line6.com/support/docs/DOC-1395

  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Aug 3, 2011 11:14 AM (in response to tristessamusic)
    Re: RE: M13 issue...

    Definitely try a re-flash of the firmware.

     

    However, from the looks of your photo (thank you, by the way), that single vertical line of missing "pixels" looks more like a bad LCD display screen. You should get your unit to the nearest Line 6 Authorized Service Center tech for them to verify and replace the screen: http://line6.com/support/serviceCenters/

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