There could be a couple of things going on here.

1) There are two versions of Pod Farm: the basic version and the Platinum version which has many more amps and FX available. The software (incliding presets I presume) delivered with each version is the same. Your Pod Farm license (not your hardware) determines which version you have and hence which amps/FX are available. Attempting to load a preset that uses amps/FX that are available only in the Platinum version may generate the message you see. If you have the basic version perhaps you need to upgrade to the Platinum version. If you already have the Platinum version then the issue is something else, such as......

2) Some Line 6 hardware (e.g. the X3 Live) has a Pod Farm licence included with the hardware purchase. It could be the basic Pod Farm license or a Pod Farm Platinum licence. Still, it's the licence, not the hardware, that controls you access to amps/FX in Pod Farm. In my case I purchased an X3 Live a couple of years ago which included a licence for Pod Farm Platinum version 2.0. Later on, Pod Farm 2.5 was released which added some routing capabilities that the X3 Live does not have. Hence, even though I upgraded to Pod Farm 2.5 Platinum there are still some presets that my X3 Live can't run because it doesn't have the required routing flexibility.

Hope this helps.

hello

  I can see, you have not authorised your PC and KB37 using License Manager yet; to take advantage of all included Addons, please do so: http://line6.com/account/licenses/instructions/

  your KB37 includes the FXJunkie ModelPack, apart of the standard set of Models; if you wish adding amps/FX, you can purchase additional ModelPacks, see http://line6.com/modelPacks/

  line6antonio