I didn't realize I needed it posted as a question for support to see, so I moved my old thread and started this one.

I bought an HD300.  I love the sounds I can make when I'm using it and really stoked about it in general.  One of the big selling points to me, though, was the ability to hook it up to my laptop and record things direct.  I downloaded the 7.0.9 driver, Monkey 1.41, and 1.31 flash memory update.  I hooked it all up and everything seemed just fine.  I first tried to patch 1.31 as a firmware update and some error came up.  I should have wrote it down, but I thought nothing of it.  I tried next to update by selecting it as a flash memory update and it went through the motions and updated the pedal just fine.  Now my pedal shows the currect flash memory version when it boots, but it isn't being detected by any of the software or even my macbook itself.  Right now when I plug it in I can look at my system profiler and see that it's detecting a USB device, but it's simply listing it as unknown.

I have tried uninstalling all software and drivers and reinstalling to no avail.  I've even tried a factory restore on the pedal hoping it might revert the flash memory, but no dice.

I'm using a 15" macbook pro with OSX 10.6.6.  It's got a 2.4ghz i5 and 4gb of ram.

I just tried on my friend's Sony Vaio with windows 7.  Same type of issue.  The device is detected, but it's listing it as unknown.  Latest drivers installed, etc.

I've searched around for anyone having the same issue to no avail.  Any and all help is greatly appreciated.   Thanks!!

EDIT - I don't like this marked as assumed answered.  I still have not got a fix yet.  I'm going to try to mail it off when I hit my next port, but that still won't be for a while.  I'm still incredibly frustrated that a normal update could basically get rid of the one feature I actually wanted out of this thing.  For some reason my browser isn't letting me reply to the original message, and I don't want to start a new one just for this.