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2483 Views 5 Replies Latest reply: Nov 21, 2012 7:00 AM by bendrikakisi RSS
Aefmike Just Startin'
Aefmike
2 posts since
Sep 17, 2011
Currently Being Moderated

Sep 19, 2011 8:27 PM

Hum reducer not working

Hey

 

I just started using gear box with my UX2 with Gear box 3.72. I installed all the right drivers to work on my mac. Everything is working ok, except for the hum reducer. Every time I try to either learn or use hum reducer it says code 80007000 disconnected. How do I make this work?

 

Thanks

Mike

Tags: sound, ux2, gearbox, issues, guitar, recording, mac
  • Kneehow UberGuru
    Kneehow
    6,750 posts since
    Dec 26, 2007
    Currently Being Moderated
    Sep 21, 2011 10:03 AM (in response to Aefmike)
    Re: RE: Hum reducer not working

    I've never come across this scenario before... but the error code you wrote points to a connection loss between the USB device (UX2) to your host computer's resources.

     

    Quickest troubleshooting tips for that error code: jiggle-test the USB cable connect at both the UX2's USB port and your host computer's USB port.

     

    It's also good to close the GearBox software and try connecting your UX2 to a totally different USB port on the computer (each USB port on a computer is it's own unique pathway to the CPU). Might not be a bad idea to test all your USB ports with the UX2 and re-launch GearBox with each test.

     

    Test the Hum Reducer after each new USB port connection test. Does that error message ever come back?

    • glebb Just Startin'
      glebb
      3 posts since
      May 20, 2008
      Currently Being Moderated
      Oct 10, 2011 9:54 AM (in response to Kneehow)
      Re: RE: Hum reducer not working

      I'm facing the exact same problem, though I have UX1. Everything works ok, except hum reducer. I get the same error message as the original poster. I have macbook pro with os x 10.6.8. I tried to switch usb ports and jiggling, with re-launching gearbox each time. No go. Hopefully this can be fixed.

  • bendrikakisi Just Startin'
    bendrikakisi
    4 posts since
    Feb 26, 2007
    Currently Being Moderated
    Nov 21, 2012 7:00 AM (in response to Aefmike)
    Re: Hum reducer not working

    i got the same problem .plz help

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